Nor Syuhada (Sue) Samsuri

Reason of leaving: Division re-structure & centralized.

Responsibilities:

▪ Handled task from Head Commercial daily.

▪ Liaise with all Director’s under Commercial on their requirement.

▪ Attended meeting and liable to oversee all reports from all sales office (UK, SG, Indonesian & Vietnam)

▪ Planned and managed day to day operations for corporate office and head task

▪ Assisting superior with the date line task, email, documents from client

▪ Analyzed and organized work processes and procedures.

▪ Liaised with partners, vendors, clients and external accountants, internal company simple banking (accounting) and head contact for any events / meetings.

• Maintained excellent attendance record, consistently arriving to work on time.
• Adhered to social distancing protocols and wore mask or face shield at all times.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Developed team communications and information for meetings.
• Used Microsoft Word and other software tools to create documents and other communications.
• Worked closely with [job title] to maintain optimum levels of communication to effectively and efficiently complete projects.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Resolved problems, improved operations and provided exceptional service.

Responsibilities:

▪ Planned and managed day to day operations for corporate office and CEO task

▪ Assisting deputy CEOs with the date line task, email, documents from client

▪ Analyzed and organized work processes and procedures.

▪ Liaise with insurance agency, brokers on the insured case portfolios

▪ Keep tracking on insured case ensure all the documents and status on track

▪ Liaised with partners, vendors, clients and external accountants, internal company simple banking (accounting) and CEO’s contact for any events / meetings .

▪ Maintained control of assets and inventory.

• Exceeded goals through effective task prioritization and great work ethic.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Conducted research, gathered information from multiple sources and presented results.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Responsibilities:

▪ Planned and managed day to day operations for corporate office and CEO task

▪ Coordinating meeting and networking events

▪ Maintaining office equipment & arranging any repairs or replacements.

▪ Controlled accounts payable and simple management accounts receivable.

▪ Creating and implementing new administrative systems.

▪ Liaised with partners, vendors, clients and external accountants, internal company simple banking (accounting) and CEO’s contact for any events / meetings .

▪ Maintained control of assets and inventory.

▪ Supervised office support staff

▪ managed HR stuff rg salary, payslip etc

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Maintained energy and enthusiasm in fast-paced environment.
• Identified issues, analyzed information and provided solutions to problems.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Carried out day-day-day duties accurately and efficiently.

▪ Excellent administration skills.

▪ Confident with the basic office software packages (Word, Excel, PowerPoint etc).

▪ Teambuilding & Supervision.

▪ Handling staff recruitment and arranging interviews.

▪ Setting up effective systems and processes in the office management.

▪ Dealing professionally with all correspondence, queries and complaints.

▪ Setting General office maintenance.

▪ Manage HR stuff rg salary, Epf, payslip etc

• Handled day-to-day running of project/task, ensuring high levels of productivity and progression.
• Developed team communications and information for meetings.
• Conducted research, gathered information from multiple sources and presented results.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Exceeded goals through effective task prioritization and great work ethic.

● Planned and managed day to day operations for corporate office and CEO tasks

▪ Planned and managed day to day operations for corporate office.

▪ Coordinating meeting and networking events.

▪ Analyzed and organized work processes and procedures.

▪ Maintaining office equipment & arranging any repairs or replacements.

▪ Controlled accounts payable and accounts receivable.

▪ Creating and implementing new administrative systems.

▪ Liaised with partners, vendors, clients and external accountants.

▪ Maintained control of assets and inventory.

▪ Supervised office support staff.

▪ Planned and managed day to day operations for corporate office and CEO task

• Exceeded goals through effective task prioritization and great work ethic.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
• Drove operational improvements which resulted in savings and improved profit margins.
• Developed and maintained courteous and effective working relationships.

▪ Managed staff filling, attendance via system.

▪ Coordinating meeting and networking events with HR system.

▪ Analyzed and organized work processes and procedures for staff

▪ Maintaining office equipment & arranging any repairs or replacements.

▪ Controlled staff pay slip and other PNC staff files

▪ Creating and implementing new administrative system

▪ Maintained control of assets and inventory.

▪ Supervised office support staff.