Work Preference
Summary
Overview
Work History
Education
Skills
Software
Certification
Professional Experience
Knowledge Skills Attributes
Personal Information
Timeline
Generic
Nor Syahadah Hashim
Open To Work

Nor Syahadah Hashim

Sales Manager
Shah Alam

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Sales ManagerSales and Marketing ExecutiveSales and Marketing Executive

Location Preference

HybridRemoteOn-Site
Location: Shah Alam, MY
Open to relocation: Yes

Salary Range

1/yr - 150000/yr

Important To Me

Career advancementWork-life balanceHealthcare benefits

Summary

Resourceful and innovative professional experienced in managing multiple priorities and contributing to team success. Demonstrated ability to deliver results while maintaining organization and dependability. Committed to leveraging skills for individual and organizational growth through adaptability and a positive approach.

Overview

2
2
Languages
1
1
Certification
2
2
years of post-secondary education
14
14
years of professional experience

Work History

Sales Manager

Aventisin Sdn Bhd
09.2017 - Current
  • Led business development and market expansion for iStent and Medennium Phakic Lens, increasing product visibility and market reach.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Successfully negotiated business deals with hospitals and suppliers to secure optimal pricing and favorable terms, contributing to increased company profitability
  • Resolved customer relations issues promptly, enhancing client satisfaction and loyalty.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Provided comprehensive training and dry lab sessions for iStent and Medennium Phakic Lens customers, along with ongoing technical and clinical support.
  • In charge of marketing activities, including creating targeted promotional campaigns to drive customer engagement and sales growth.
  • Directed marketing activities, creating targeted promotional campaigns that drove customer engagement and supported sales growth.
  • Led new product launches through market research, KOL collaboration, and customer-focused development.
  • Participated in recruiting and developing new sales talent.

Sales and Marketing Executive

Integrated Medical System Sdn Bhd
09.2014 - 08.2017
  • Managed sales and marketing activities for Patient Monitoring Systems (Masimo) and Women’s & Skeletal Health Imaging Solutions in Selangor and Kuala Lumpur.
  • Coordinated OT standby, procedural support, and collaboration with anaesthetists and operating theatre staff during surgical cases.
  • Assisted in preparing sales forecasts and proposals/quotations, ensuring alignment with sales targets and contributing to overall revenue goals
  • To provide product consultancy to customers on the performance of equipment, etc and site equipment demonstration
  • Executed debt collection for completed sales.
  • Developed and maintained after-sales support and goodwill among customers.

Sales and Marketing Executive

Daiichi Biotech Services Sdn Bhd
11.2012 - 09.2014
  • Assisted Sales Manager in executing sales and marketing plans, contributing to achievement of targets for pathology consumables and clinical diagnostic products.
  • Supported Sales Manager in executing sales and marketing plans to achieve targets for pathology consumables and clinical diagnostic products.
  • Executed marketing activities for promotions and trade promotions, enhancing product visibility and engagement.
  • Organized and scheduled sales activities to optimize team efficiency and ensure timely execution.
  • Organized and planned sales activities to ensure efficient scheduling.
  • Provide excellent customer service through responding to customers' enquiries efficiently
  • Making appointments and providing after sales service to customers
  • Maintain an in-depth and current knowledge of the users' clinical and application needs
  • Maintain clinical excellence and knowledge of current practices

Education

Bachelor's Degree - Biotechnology

Universiti Industri Selangor
Shah Alam, Selangor, Malaysia

Associate of Science - Life Sciences

Johor Matriculation College
Tangkak, Johor, Malaysia
04.2001 - 01.2003

Skills

Sales software

Leadership

Coaching techniques

Decision making skills

Problem solving

Analyzing

Detecting problems

Troubleshooting errors

Teamwork

Coordination skills

Verbal communication

Presentation skills

Written communication

Listening skills

Interpersonal communication

Analytical skills

Computer skills

Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Canva

Basic Adobe Photoshop / Illustrator

Zoom & Microsoft Teams

Certification

Sijil Pelajaran Malaysia, 2003

Professional Experience

  • Aventisin Sdn Bhd, Sales and Marketing Executive (Sales Manager).

Present, Build strong relationships and provide technical product support for iStent-Microbypass Trabecular Stent or MIGS to ophthalmologist, optometrist and staff nurses to offer surgical solutions for patients., Offer surgical sales support for iStent/MIGS within an operating theatre environment., Provide thorough MIGS in-service training to each customer, as well as ongoing application support and technical assistance., Provide prospective customers with accurate information and sensible solutions, which best address their needs.

  • Technology Medical Associates Sdn Bhd, Sales and Marketing Executive

 Responsible for the sales and marketing activities of the assigned products for Selangor area., To assist in preparation of sales forecast, sales proposals/quotations and take responsibility for achievement of sales target., To provide product consultancy to customers on the performance of equipment, etc and site equipment demonstration., Responsible for debt collection on sales made., Develop and maintain after sales support and goodwill among customers.

  • Daiichi Biotech Services Sdn Bhd, Sales and Marketing Executive (Junior Executive)

Assist Sales Manager to execute the sales and marketing plan effectively to achieve sales target., Developing and executing marketing strategies to increase market share and revenue., Able to execute marketing activities in promotion/trade promotions., Able to organize, plan and proper scheduling of sales activities., Identify and manage new accounts and continue to maintain a high level of sales achievement., Provide excellent customer service through responding to customer's enquiries efficiently., Making appointments and providing after sales service to customers., Maintain clinical excellence and knowledge of current practices., Maintain an in-depth and current knowledge of the users' clinical and application needs.

Knowledge Skills Attributes

  • Business Development & Market Expansion
  • Medical Device Sales & Clinical Support
  • Ophthalmic Product Knowledge (Glaucoma & Refractive Solutions)
  • OT Standby & Surgical Case Coordination
  • Clinical Product Training & Technical Support
  • Sales Presentation & Product Demonstration
  • Customer Relationship Management & Account Management
  • Marketing Strategy & Promotional Campaigns
  • Event, Exhibition & Workshop Coordination
  • Strong Communication & Interpersonal Skills
  • Problem-Solving & Decision-Making Skills
  • Time Management & Ability to Work Under Pressure
  • Detail-Oriented with Strong Organizational Skills
  • Team Collaboration & Relationship Building
  • Proficient in Microsoft Office Suite and Canva

Personal Information

  • Age: 39
  • Gender: Female
  • Nationality: Malaysian

Timeline

Sales Manager

Aventisin Sdn Bhd
09.2017 - Current

Sales and Marketing Executive

Integrated Medical System Sdn Bhd
09.2014 - 08.2017

Sales and Marketing Executive

Daiichi Biotech Services Sdn Bhd
11.2012 - 09.2014

Associate of Science - Life Sciences

Johor Matriculation College
04.2001 - 01.2003

Bachelor's Degree - Biotechnology

Universiti Industri Selangor
Nor Syahadah HashimSales Manager