NORSHILA MOHAMAD ZAINI
BUSINESS
NO20 PERSIARAN CHEPOR 7 TAMAN MAS CHEMOR
Summary
Cheerful when assisting customers and coworkers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work History
Cashier Assistant
99SpeedMart Sdn Bhd
Chemor
10.2020 - 08.2022
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items and join reward programs.
- Removed trash, swept and mopped floors for professional appearance.
- Monitored self-checkout systems and provided help in resolving complex problems.
sale assistant
MYDIN MALL MERU RAYA IPOH
06.2016 - 09.2016
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created plans and communicated deadlines to complete projects on time.
- Carried out day-to-day duties accurately and efficiently.
Education
Dr Diara
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UUM College Of Business
Universiti Utara Malaysia
Bachelor of Risk and Insurance Management (Hons) -
UNIVERSITI UTARA MALAYSIA (UUM)
01.2016 - 01.2020
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KOLEJ MATRIKULASI PULAU
01.2015 - 01.2016
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SEKOLAH MENENGAH KEBANGSAAN JATI
01.2010 - 01.2014
Skills
Microsoft wordENGLISHMicrosoft excel
Line management
Customer assistance
Accomplishments
- 3A’S2016 - 2019
- Committee member : SNOW RUN (YAB6-A161-5)
- Committee member : BILIK KESIHATAN HYGIENE ACTIVITY (YAB6-
- A161-2)
- Committee member : IFTAR JAMIE PROGRAMME (YAB3-A162-2)
- Treasurer : HYGIENE ACTIVITY (YAB6-A171-4)
- Committee member : MASS CPR UUM 2018 (MPP-A172-3)
- Committee member : HEALTH IS WEALTH (YAB6-A181-2)
- Participant : KRUSUS PROTOKOL & SOSIAL
- Participant : RISK MANAGEMENT TRAINING OF TRAINERS WITH
- AGENSI PENGURUSAN BENCANA NEGARA (NADMA)
- EXTRACURRICULAR
- SEPT 2017 – DISEMBER 2017 (semester 3)
- Bureau of Food : small sub-committee of co-curriculum, UUM Silat
- Olahraga club2018 – 2019 (semester 5 & 6)
- Vice President of YAB Health Society- Presides at meetings in the absence of the president.Plans, coordinates, andrecruits committees to manage a series of meetings and programs
- Coordinatesprograms with the president and the executive committee
Timeline
Cashier Assistant
99SpeedMart Sdn Bhd
10.2020 - 08.2022
sale assistant
MYDIN MALL MERU RAYA IPOH
06.2016 - 09.2016
Bachelor of Risk and Insurance Management (Hons) -
UNIVERSITI UTARA MALAYSIA (UUM)
01.2016 - 01.2020
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KOLEJ MATRIKULASI PULAU
01.2015 - 01.2016
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SEKOLAH MENENGAH KEBANGSAAN JATI
01.2010 - 01.2014
Dr Diara
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UUM College Of Business
Universiti Utara Malaysia