Hi, I’m
NORSHELLYNA HANI MAZLAN
Kajang,Selangor
Summary
Dedicated Executive Assistant with excellent experience in various industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
18
years of professional experience
Work History
Pos Malaysia Berhad
Executive Assistant
03.2022 - Current
Job overview
- Provided secretarial and administrative functions to the Executive on her daily task
- Managed Executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Provided administrative functions by managing the Executive and other staff local/overseas traveling purposes including transportation/accommodation/claims, and trainings
- Track deadlines and follow-ups with the respective teams and Head of Departments on their progress as needed.
- Prepared memo, letters and proposal paper as needed
- Maintained and timely update of department staff information
- Organized meetings and arrange conference rooms, prepare agenda for meetings where required
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Handled premium items stocks, request from other Departments and sourcing new items including liaising with Vendors
- Handled confidential and sensitive information with discretion and tact.
- Volunteered to help with special projects of varying degrees of complexity.
- Any other duties assigned from time to time by the Executive
Perusahaan Otomobil Nasional Sdn. Bhd
Assistant Manager to Vice President
01.2020 - 12.2021
Job overview
- Provided secretarial functions to the VP, assisting in his daily task, managing his calendar, ensure smooth flow of documents correspondence VP’s attention and error free
- Handled and prioritized all outgoing and incoming correspondence
- Compiled reports from Departments for VP’s attention
- Monitored the Division spending according to the Budget
- Tracked and summarized monthly tardiness for the Division
- Managed the VP and other staff travel booking and claims
- Handled confidential documents and ensuring they remain secure
- Any other task assigned by the VP
Medivest Sdn Bhd
Secretary to Chief Executive Officer
06.2016 - 12.2019
Job overview
- Provided secretarial functions to the CEO by assisting in his daily task, managing his calendar, ensure smooth flow of documents correspondence CEO’s attention and error free
- Handled and prioritize all outgoing and incoming correspondence (e-mail, letters and phone calls)
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Followed up and compiled weekly reports from Regional Offices for CEO’s attention
- Followed up and tracked down all documents correspondence to the Company are replied accordingly
- Coordinated travel arrangements for CEO, ensuring smooth business trips with minimal disruptions.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Any other task assigned by the CEO
DRB-HICOM Berhad
Secretary to Group Chief Operating Officer
07.2012 - 05.2016
Job overview
- Provided secretarial and administrative functions to the Executive by assisting in his daily task, managing his calendar, ensure smooth flow of documents correspondence for Executive's attention and error free
- Screened calls and emails and responded accordingly to support Executive correspondence.
- Managed and monitored the Executive and other staff local/overseas traveling purpose including transportation/accommodation/claims, and trainings
- Committed and supported the Division activities by ensuring ad-hoc delegated tasks are being carried out in accordance with Division objectives
- Ensured the official meeting/visit run smoothly by managing the logistics and refreshments accordingly
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Initiated and ensured the 5S exercise is implemented in the Division
- Created and updated records and files to maintain document compliance.
- Performed any other duties/assignments as assigned from time to time
CIMB Wealth Advisors
Wealth Advisor
01.2010 - 06.2012
Job overview
- Managed high-net-worth portfolios for optimal investment performance and risk mitigation.
- Maintained regular communication with clients, providing updates on portfolio performance and adjusting strategies as needed.
- Advised clients in building a well-diversified unit trust investment portfolio after considering their risk tolerance and time horizon
- Monitored and rebalanced clients’ portfolios for potential returns
- Build a trusted relationship with clients by providing ethical and professional advisory services
- Recommended investment products and services suitable for clients based on objectives, resources and risk profiles.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Sepang International Circuit Sdn. Bhd
Sales & Sponsorship Executive
01.2007 - 12.2009
Job overview
- Supported sales team in securing high-value sponsorships through research, prospecting, and relationship building activities.
- Spearheaded the creation of high-quality presentation materials showcasing past successes for use in future pitches.
- Secured sponsorship deals by developing and maintaining relationships with key industry stakeholders.
- Promoted sales and achieved revenue targets of SIC’s motorsports events, including theFormula 1 Petronas Malaysia Grand Prix;
- Maintained a comprehensive database of sponsor contacts, tracking ongoing communication efforts and deal progress.
- Planned and executed sponsored events, providing exceptional service to partners while meeting organizational objectives.
- Developed relationships and established opportunities for sponsorship through appointments, attending corporate events and other sources;
- Managed numbers of Corporate Cocktail in selected hotels to promote the Petronas Malaysian Grand Prix 2008;
- Assisted in the preparations of corporate events.
Public Service Department
Admin Officer (Contract)
05.2004 - 05.2006
Job overview
- Secretariat for all major meetings of the Top Management, prepared meeting agenda and minutes of meetings
- Compiled and coordinated reports/paperwork from various divisions to be presented in the meetings
- Assisted the Head of Corporate Communication in preparing, coordinating and advertising event such as Program Hari Bersama Pelanggan
- Assisted the Head of Corporate Communication during her absence and attended matters in relation to corporate affairs
- Managed the administrative duties such as personnel and financial affairs for the division
- Responsible for other tasks given from time to time.
The Shell Petroleum Dealers’ Association
Executive Secretary
05.2002 - 05.2004
Job overview
- Prepared and distributed agenda and minutes of meeting to Committee members
- Answered high volume of phone calls and inquiries.
- Responded to correspondence and facilitate communication to enhance business processes.
- Dealt with Ministry of Domestic Trade and Consumer Affairs regarding licenses for petrol stations;
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Managed and updated the association’s website to ensure dealers from all over Malaysia receive the latest information
- Strengthened relationships with members through attentive service and prompt issue resolution.
- Filed paperwork and organized computer-based information.
Education
Universiti Sains Malaysia , Pulau Pinang
Bachelor of Communications
2003
Universiti Sains Malaysia, Pulau Pinang
Science Matriculation
1998
Skills
- Executive Support
- Schedule & calendar planning
- Business Correspondence
- Office Management
- Event planning
- Resourceful
- Professional and mature
- Multitasking
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Executive Assistant
Pos Malaysia Berhad
03.2022 - Current
Assistant Manager to Vice President
Perusahaan Otomobil Nasional Sdn. Bhd
01.2020 - 12.2021
Secretary to Chief Executive Officer
Medivest Sdn Bhd
06.2016 - 12.2019
Secretary to Group Chief Operating Officer
DRB-HICOM Berhad
07.2012 - 05.2016
Wealth Advisor
CIMB Wealth Advisors
01.2010 - 06.2012
Sales & Sponsorship Executive
Sepang International Circuit Sdn. Bhd
01.2007 - 12.2009
Admin Officer (Contract)
Public Service Department
05.2004 - 05.2006
Executive Secretary
The Shell Petroleum Dealers’ Association
05.2002 - 05.2004
Universiti Sains Malaysia
Bachelor of Communications
Universiti Sains Malaysia
Science Matriculation
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