Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
NORSAZELI BIN MOHAMAD NORDIN

NORSAZELI BIN MOHAMAD NORDIN

TRADE FINANCE, OPERATION
Sungai Besi,Kuala Lumpur
Opportunities Don't happen.You create them.
Chris Grosser

Summary

  • Customer-oriented Banking Officer offering 8 years of experience overseeing bank operations and verifying adherence to Regions banking rules and regulations. Supportive and communicative professional polished in providing banking services to individuals and corporate customers, including opening customer account facilities and upselling financial services. In-depth knowledge of available bank products and services paired with outstanding customer service abilities.
  • Special Officer to the CEO's office with experienced in manage corporate meetings and company events, allowing for smooth business operations. Successfully engaged in scheduled business trips and provided administrative support.

Overview

2
2
Languages
3
3
Certificates
5
5
years of post-secondary education
10
10
years of professional experience

Work History

Head of Management Solution Unit

AGROBANK BERHAD
Medan Pasar, KUALA LUMPUR
03.2019 - Current
  • Supervised 11 team members to oversee day to day operations and ensuring we meet the SLAs, KPIs and excellent service within the agreed turnaround time.
  • To approve transaction below RM 5.0 millions amount for Trade Working Capital Financing-i (TWCF-i), Inward Bills for Collection-i (IBC-i),Foreign transaction, discrepancies Letter of Credit-i and Settlement bills.
  • Monitoring and perform daily original direct submission on the documentation of Trade Finance from customer.

  • Work closely with Lembaga Hasil Dalam Negeri to carried out day-day-day duties on stamping process.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Prepared a variety of different written communications, reports, memo and documents to ensure smooth operations.

Sales Management and Liaison Officer

AGROBANK BERHAD
Medan Pasar, Kuala Lumpur
04.2016 - 03.2019
  • Manage to achieved 1s runner up Top Sales achievement on MALAYAN AGRI-HORTICULTURE ASSOCIATION (MAHA) event, November 2016.
  • Implement sales, networking and marketing plan as required by management.
  • Initiate business development activities and strategize business and marketing plan to boost the overall fee based income portfolio.
  • Conduct market survey and market intelligence in order to be up to date with competitor’s movements.
  • Liaise and handle bulk sales with MOA/ Corporate Agencies.
  • Assisted Region staff to strategize business and boost the overall fee based income portfolio.
  • Generate and analyze monthly report for Regions and Branches performance as required by management.

Personal Financial Advisor

MALAYAN BANKING BERHAD
Petaling Jaya, Selangor
02.2014 - 03.2016
  • Provide the financial solutions to meet customers’ needs by promoted Maybank comprehensive range of product and services (Wealth Management, Investment, Financing, Insurance and Credit Card).
  • Initiate business development activities for diversified business growth and profitability.
  • Acquire potential customers and develop good relationship through quality service.
  • Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
  • Advised clients on portfolio allocation and various investment types, including equities, fixed income, mutual funds and managed accounts
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.

Special Officer

ACASIA COMMUNICATIONS SDN BHD
Bangsar, Kuala Lumpur
09.2011 - 01.2014
  • Coordinated events, prepared agendas and managed schedule for CEO.
  • Booked travel by coordinating and reserving transportation and lodging.
  • Coordinate and assist the action plans, track monthly sales enquiries and revenue assurance report, manage all matters related to the CEO’s office, monitor and coordinate projects with other departments.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams. Prepare presentations and proposals for internal and external meetings.
  • Manage company events and corporate meetings, Coordinate and arrange company product workshop.
  • Prepare monthly reports, draft management paperwork and Manage business plan.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Other responsibilities as required by CEO’s office.

Education

Bachelor of Office System Management - Office Management

Universiti Teknologi Mara, Seri Iskandar, Perak
12.2007 - 11.2010
  • Dean's List [Semester 6, 2010]
  • Graduated with 3.02 GPA
  • Awarded 2nd class upper[

Sijil Tinggi Pelajaran Malaysia - Accounting And Business Management

Sekolah Menengah Kebangsaan Sg. Manggis, Banting, Selangor
05.2005 - 12.2006
  • Graduated with 2.25 GPA
  • Majored in Accounting[

Skills

    Trade Finance

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Accomplishments

  • Supervised team of 11 staff members in operations section.
  • Manage to approved transaction RM 5.0 millions amount for Trade Finance products
  • Manage company events and corporate meetings;

1). November 2016, Serdang - MAHA

2). September 2013, Kuala Lumpur - Group of CEO event

3). June 2013, Singapore - CommunicAsia event & Board of Director signing ceremony ACASIA Global Data Center

Certification

TBE Life & General

Additional Information

Willing to Travel : Yes ( >50%)

Availability : 3 months notice

Reference : Upon request

Timeline

Head of Management Solution Unit - AGROBANK BERHAD
03.2019 - Current
Sales Management and Liaison Officer - AGROBANK BERHAD
04.2016 - 03.2019

CEILI

07-2014

PCE Life & General

06-2014

TBE Life & General

05-2014
Personal Financial Advisor - MALAYAN BANKING BERHAD
02.2014 - 03.2016
Special Officer - ACASIA COMMUNICATIONS SDN BHD
09.2011 - 01.2014
Universiti Teknologi Mara - Bachelor of Office System Management, Office Management
12.2007 - 11.2010
Sekolah Menengah Kebangsaan Sg. Manggis - Sijil Tinggi Pelajaran Malaysia, Accounting And Business Management
05.2005 - 12.2006

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