Summary
Work History
Education
Skills
Timeline
RASHID WAHAB

RASHID WAHAB

Retail
Kuala Lumpur,Kuala Lumpur

Summary

Successful at propelling retails stores to lead revenue spot within my territorial retail distribution.

Collaborative leader driven to develop high-performing teams.

Hard working and resourceful with excellent sales and PR and Customer Relation Management skills.

Skilled communicator and negotiator. Dedicated Retail Sales Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction.

Successful career history comprising more than 20 years. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

General Manager

Prestige Products Distribution Sdn. Bhd
Petaling Jaya, Selangor
06.2017 - 01.2019
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and implemented strategies to increase sales and profitability.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Area Manager

AMOUAGE MALAYSIA SDN. BHD
Ampang, Kuala Lumpur
11.2008 - 05.2017
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Directed workforce planning, customer retention and customer service management for multiple locations.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Transformed underperforming teams into productive, profitable teams.
  • Drove revenues and team morale by developing and deploying sales contests.
  • Dedicated to expanding client bases by building lasting relationships.
  • Managed inventory and reduced shrinkage by 90% through detailed monitoring of daily operations and stock.
  • Collaborated with clients and distributors to create and promote new products.
  • Led sales region to increase sales and boost team morale.

Business Development Manager

Trinidad Group of Companies - Thomas Pink of London
Ampang, Kuala Lumpur
05.2001 - 10.2008
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Education

High School Diploma -

Ungku Omar Polytechnic, Malaysia
03.1983 - 09.1985
  • Diploma in Business Management – 1985
  • 3.5 GPA
  • Received Mara

Skills

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Timeline

General Manager - Prestige Products Distribution Sdn. Bhd
06.2017 - 01.2019
Area Manager - AMOUAGE MALAYSIA SDN. BHD
11.2008 - 05.2017
Business Development Manager - Trinidad Group of Companies - Thomas Pink of London
05.2001 - 10.2008
Ungku Omar Polytechnic - High School Diploma,
03.1983 - 09.1985
RASHID WAHABRetail