Normaya Binti Othman

Administration (Year 2009-2022)

• Responsible to perform secretarial roles to Group CEO and Principal.
• Liaise and support with relevant government, corporate, and private bodies on special projects.
• To keep all schedules in order, follow up and ensure all meetings and appointments are held in a timely manner.
• Responsible for compiling, verifying reports, statements, and other confidential documents.
• To maintain a good and clean filing system, always ensure the effective and accessible storage of documents.
• Assisting in academic documentation assessment.
• Assisting on training (skills) documentation/proposal on special fund or project.

Regulatory (Year 2023-2024)

• Maintaining the records for program approval and expiry.
• To work closely with other members in preparing and submitting documentation, such as application of new programs, program accreditation, program renewal, program amendment, and program review, to the MOE/MQA/professional bodies.
• To ensure all the requirements specified by MOE/MQA/professional bodies in the approval and accreditation letter have been complied
• Coordinate with the department for the preparation of MQA, MOE, and professional bodies audit visits.
• Contact the faculty member to gather all the required information pertaining to the programs.
• Liaise with relevant authorities, such as MOE, MQA, and professional bodies.

Registry (Year 2024 - present)

• Process incoming applications for internal and external programs by assessing qualifications to ensure students meet the minimum entry qualification, and the completeness and authenticity of the documents.
• Liaise with Partner University on pre-assessment matters for undergraduate and postgraduate programs.
• Process scholarship applications received from marketing.
• Issuance of offer letter and disseminating the offer letter, acceptance of offer, and T&C for internal and external programs (both local and international students).
• In charge of uploading students' application documents into the partner University online application portal for undergraduate/postgraduate programs.
• Generate student ID card upon student activations.
• Create and maintain digital student files upon completion of application documents.
• Issuance of confirmation letter for all students upon request.
• Issuance of termination letter to the students.
• To verify English results, e.g., MUET, IELTS, TOEFL, LINGUASKILL, through the online verification portal.
• Preparing documents and issuing letters for PTPTN waiver students.
• Assist in preparation for graduation matters and update Tracer Study for graduated students.
• Process documentation of transfer in and out applications to other SEGi campuses.
• To comply and carry out any other ad hoc activity or duty assigned by the HOD/Supervisor, which is found to be in line with the organization's objective and goal, and ensure compliance with ISO procedures and organization policies.