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Normala Mohd Sam

Normala Mohd Sam

Human Resources Manager
Kajang, Selangor,10

Work Preference

Location Preference

On-SiteRemote

Important To Me

Career advancementWork-life balancePersonal development programsCompany CultureTeam Building / Company Retreats

Summary

HR Manager experienced in employee relations, compliance, and talent acquisition. Streamlined HR processes and enhanced employee engagement initiatives to drive organizational success through effective leadership and strategic project management. Focused on developing efficient processes that align with organizational goals while fostering collaboration and delivering impactful solutions.

Overview

24
24
years of professional experience
2
2
Languages

Work History

Human Resources Manager

Nippon Sushi (M) Sdn Bhd
04.2025 - Current
  • Directed recruitment processes while maintaining consistency with company culture and values.
  • Directed recruitment processes to align talent acquisition with company culture and values.
  • Administered performance evaluations to identify talent development needs and create growth pathways for employees.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Collaborated with department heads to resolve employee relations issues and enhance workplace harmony.
  • Designed and launched employee onboarding programs to strengthen new hire integration
  • Orchestrated training sessions focused on HR policies compliance and workplace best practices.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Administered performance evaluations to assess talent development necessities and potential growth paths.
  • Ensured compliance of HR records with laws, facilitating efficient data retrieval.
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
  • Collaborated with department heads to address employee relations issues effectively.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Streamlined HR processes using HRIS for improved data management and reporting accuracy.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Structured compensation and benefits according to market conditions and budget demands.

Human Resources Manager

Denso Wiper Systems (M) Sdn Bhd
04.2011 - 04.2025
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Assisted in the design of employee engagement initiatives to boost morale and retention rates.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Senior Payroll Clerk

Honda Malaysia Sdn Bhd
09.2002 - 09.2007
  • Processed payroll entries for over 1,000 employees, ensuring accuracy and compliance with regulations.
  • Managed payroll discrepancies, resolving issues efficiently to maintain employee satisfaction.
  • Implemented enhancements to payroll systems, optimizing data entry and reporting procedures.
  • Trained junior staff on payroll software and processes, fostering team skill development.
  • Conducted audits of payroll records to ensure adherence to company policies and legal requirements.
  • Analyzed payroll data trends to deliver insights that informed strategic decisions on compensation structures.
  • Led initiatives that improved payroll processing timelines, increasing overall operational efficiency within the department.
  • Contributed to a positive work environment within the payroll department by fostering open communication, teamwork, and mutual respect among team members.
  • Managed employee records, ensuring the accurate recording of timekeeping data, leave balances, deductions, and garnishments.
  • Handled complex employee inquiries regarding paychecks, taxes, deductions, and related topics professionally and efficiently.
  • Streamlined payroll processes by implementing automated systems, resulting in increased efficiency and accuracy.
  • Assisted in the preparation of company''s annual budget by providing accurate historical payroll data for analysis and forecasting purposes.
  • Assisted in the implementation of a new payroll software system, contributing to a seamless transition for all employees.
  • Maintained compliance with federal, state, and local tax laws by staying up-to-date on regulations and adjusting payroll procedures accordingly.
  • Ensured timely and accurate processing of payroll for over 500 employees on a bi-weekly basis.
  • Reduced payroll errors by conducting thorough audits and reconciliations each pay period.
  • Trained junior payroll staff members on company policies and procedures, fostering a team-oriented environment focused on quality service delivery.
  • Coordinated with IT staff to troubleshoot and resolve any software or technical issues impacting payroll processing.
  • Secured employee records and payroll information through adherence to confidentiality protocols.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Completed payroll accurately and timely to meet employee expectations.
  • Audited timesheets and payroll records for accuracy.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.

Education

Executive Diploma in Industrial Relation - Human Resources Management

Open University Collaboration MEF Academy
Damansara, Selangor, Malaysia
04.2001 -

Skills

Talent acquisition

Recruitment and hiring

Onboarding and orientation

Employee relations

Employee engagement

Performance appraisal

Performance assessment

Employee retention

Training and mentoring

HR policies

Compliance

Legal compliance

Regulatory compliance

Labor compliance

Compensation management

Compensation structuring

Benefits management

Payroll administration

Human resources operations

Workforce planning

Organizational development

Leadership development

Dispute mediation

Background checks

Policy enforcement

HRIS management

Microsoft office proficiency

Labor compliance

Employee engagement

HRIS management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

HR2000 for Payroll System

SQL for Payroll System

Q-Solve for Attendance System

Languages

English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)

Interests

Travelling

Timeline

Human Resources Manager

Nippon Sushi (M) Sdn Bhd
04.2025 - Current

Human Resources Manager

Denso Wiper Systems (M) Sdn Bhd
04.2011 - 04.2025

Senior Payroll Clerk

Honda Malaysia Sdn Bhd
09.2002 - 09.2007

Executive Diploma in Industrial Relation - Human Resources Management

Open University Collaboration MEF Academy
04.2001 -
Normala Mohd SamHuman Resources Manager