Dynamic Supply Chain Manager with a proven track record at Berjaya Roasters M Sdn Bhd, excelling in logistics management and supplier relationship management. Achieved significant cost savings through strategic sourcing and enhanced customer satisfaction by streamlining operations. Strong problem-solving skills fostered a collaborative environment, driving improved performance and employee retention.
Work History
Supply Chain Manager
Berjaya Roasters M Sdn Bhd
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
Reduced lead times for product deliveries through effective supplier management and communication strategies.
Implemented inventory-management strategies to maximize availability and decrease waste.
Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
Optimized warehouse operations, stock movement resulting in improved rental rates and managing cost effectively
Review Transportation & Distribution cost thru effective road & delivery frequency
Operations Manager
Berjaya Roasters M Sdn Bhd
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Facilitated smooth collaboration between departments through clear communication channels.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.