Email Management
Norlaili Ibrahim
Executive Secretary/Personal Assistant
Shah Alam, Selangor
Summary
At PKNS, I spearheaded administrative efficiency, leveraging technologically-savvy solutions and effective problem-solving skills to enhance executive productivity. My role as a Senior Executive Secretary included optimizing workflow and implementing secure data systems, significantly contributing to strategic objectives through expert calendar management and relationship building.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through over 30 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
31
31
years of professional experience
2
2
Languages
Work History
Senior Executive Secretary
PKNS
10.1993 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Delivered exemplary administrative support to the executive team, enabling them to focus on strategic initiatives and achieve business objectives.
- Served as a key liaison between executives, clients, and colleagues, fostering positive working relationships.
- Coordinated seamless travel arrangements, maximizing cost savings and minimizing disruptions to executive schedules.
- Optimized workflow through proactive anticipation of executive needs based on ongoing observation of daily operations.
- Managed complex calendars, effectively prioritizing appointments and rearranging as necessary for optimal productivity.
- Strengthened communication channels for the executive team through effective management of schedules and correspondence.
- Contributed to successful event planning through expert coordination of venue bookings, catering services, guest lists, invitations, agendas, speakers'' materials.
- Implemented secure storage systems for confidential information, safeguarding sensitive company data from unauthorized access.
- Handled confidential information in professional manner.
- Organized and updated schedules for executives.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Took notes and dictation at meetings.
- Wrote reports, executive summaries and newsletters.
Education
BBA - Business Administration
Management & Science University (MSU)
Shah Alam, Selangor 04.2001 -
High School Diploma -
UiTM
Shah Alam, Selangor 04.2001 -
Skills
Effective problem solving
Reading
Reading is a gateway to learning anything about everything. It helps myself to discover new things and educate me in any area of life you are interested in. Everyone can find a book on just about any subject you can imagine, dive in and start learning.
Reading isn't just about learning. Some of the reasons why reading is important to me is to foster a relaxed, inspiring, and enjoyable life filled with incredible stories, relatable characters, and the ability to broaden or deepen your knowledge just by picking up a book.
Timeline
BBA - Business Administration
Management & Science University (MSU)
04.2001 -
High School Diploma -
UiTM
04.2001 -
Senior Executive Secretary
PKNS
10.1993 - Current
Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Work-life balancePersonal development programsWork from home optionCareer advancementCompany CultureHealthcare benefitsFlexible work hoursPaid sick leave4-day work weekQuote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Software
Digital Calendars
Video Conferencing
Social Media Management
Interests
Community Involvement
Blog Writing
Gardening
Mountain Climbing
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Accomplishments
2024 - Pingat Jasa Kebaktian (PJK) from Sultan Selangor
2022 - Excellent Service Award PKNS
2014 - Excellent Service Award PKNS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Alif Azuan Bin Abdul RaniAlif Azuan Bin Abdul Rani
Manager, Compliance Advisory & Liaison Department at MBSB Bank BerhadManager, Compliance Advisory & Liaison Department at MBSB Bank Berhad
TROY TANGTROY TANG
Digital Marketing and Communications Executive at Dorsett Hospitality InternationalDigital Marketing and Communications Executive at Dorsett Hospitality International
FAZAINA RAZAKFAZAINA RAZAK
Retail Cashier at 99 Speedmart SHD BHDRetail Cashier at 99 Speedmart SHD BHD