Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
NORIZATI BINTI MD ARPAN

NORIZATI BINTI MD ARPAN

ISKANDAR PUTERI

Summary

Motivated professional demonstrating strengths in customer service and front desk management. Manages patient interactions to ensure a welcoming atmosphere and efficient service delivery. Eager to contribute to team success through adaptability and effective communication.

Overview

4
4
years of professional experience

Work History

DENTAL CLINIC ASSISTANT

M.U DENTAL CLINIC
BATU PAHAT, MALAYSIA
12.2020 - 11.2021
  • Managed front desk operations, greeting patients and directing them to appropriate departments or services.
  • Assisted health professionals with examining and treating patients by measuring vital signs, administering medication and performing routine medical procedures.
  • Handled telephone enquiries, providing timely and accurate information regarding services and appointment availability.
  • Processed patient registrations, ensuring accurate entry of personal and medical details into clinic database.
  • Assisted patients with booking appointments and managing cancellations to optimise clinic schedules.

Factory Worker

SHARP MANUFACTURING CORPORATION (M) SDN BHD
BATU PAHAT, MALAYSIA
12.2017 - 08.2020

* Handled factory production processes
* Ensured tasks were completed according to company SOPs

  • Wore company-mandated PPE for work tasks, staying within safety guidelines and following regulations.
  • Handled various machines with precision following safety standards.

Education

SIJIL PELAJARAN MALAYSIA

SMK SERI GADING
BATU PAHAT, JOHOR
01-2014

Skills

  • Customer service
  • Front desk management
  • Time management

Languages

Malay
Proficient
C2

Timeline

DENTAL CLINIC ASSISTANT

M.U DENTAL CLINIC
12.2020 - 11.2021

Factory Worker

SHARP MANUFACTURING CORPORATION (M) SDN BHD
12.2017 - 08.2020

SIJIL PELAJARAN MALAYSIA

SMK SERI GADING
NORIZATI BINTI MD ARPAN