Nor Iqbal Bin Abror

i) Financing Application Pre-Screening / KYC within stipulated timeframe and error-rate of which related to the following.

• Monitor and Perform KYC check on all applications.

• Liaise with customers on the additional KYC document needed.

• Communicate to BD (Sales) on any pending or rejection cases.

ii) Buying / Selling Bursa commodities & register in LMS.

• Trading commodity as a part of compliance Syariah financing.

• Able to do trading by following the timeline without any excuses, and to ensure business will maintain perform as normal.

iii) Disbursement.

• Payment creation in online banking for financing disbursement purposes. Following below details of products Capital-X, Lift-plus-Project Stardust, Refinancing, Refund excess payment.

iv) Financing Statement Preparation.

• Financing Redemption Statement ("RS"), Statement of Account ("SOA"), Full Settlement / Account Closed Letter

v) GHL Project - Data Administration within stipulated timeframe and error-rate of which related to the following-

• Disbursement maintenance in ZORAL LMS and submission to GHL for new contract signed-up.

• Weekly payment data instruction submission to GHL.

• Other tasks related to GHL project.

vi) Business report.

• To prepare daily report regarding business performances for Malaysia & Indonesia

• Able to complete the report by following the date line has been given. In addition, also need to follow and accept instruction from the high-level management regarding any changers or arrangement for the date line of reporting.

vi) Extended support to various stakeholders within Boost Credit.

• Address application/disbursement inquiries from BD (Sales) in a timely manner.

• Provide guidance to new joiner/temporary staffs.

• Get involved with other team such as Strategy & Partnership (To discuss regarding MIS business report), Data Science (To support their ideas on how to implement MIS report through system), Marketing (Enhancement application journey).

• Coordinate office activities and operations to secure efficiency and compliance to company policies.
• Supervise administrative staff and divide responsibilities to ensure performance.
• Manage agendas/travel arrangements/appointments etc. for the upper management.
• Manage phone calls and correspondence (e-mail, letters, packages etc.).
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel and other data.
• Track stocks of office supplies and place orders when necessary.
• Submit timely reports.
• Assist colleagues whenever necessary.

• Ensure accurate data entry into the database system.
• Provide accurate information to refugee applicants regarding USRAP.
• Communicate with immediate supervisor regarding developments in daily case load, including applicants and their families.
• Perform other duties as assigned, in line with the job scope.

• Responsible to re-checked and review all documentation such as application form, supporting documents, etc.
• Reconfirm back with applicant details appear through phone calls.
• Verify applicant commitment with other Bank’s / COOP.
• Key in applicant details into the system and submit the case to the Bank.

• Responsible to assist customer regarding registration gas installation, billing enquiry, and disconnection gas supply procedure.
• Arranging appointment gas installation with new customer.
• Arranging appointment gas disconnection with previous customer.
• Responsible to informed customer regarding their current outstanding balance for billings through phone call or email.
• Update into the system regarding payment has been made by customer.

• Assess personal loan within approved guidelines and stipulated timeframe.
• Verify of the customers information, process and recommend the financing facility Personal Financing Islamic (PFI) based on guidelines and procedures.
• Checking completion of application forms and supporting documents.
• Creation of application information through MiCob system.
• Conduct credit checking through of MBSB system, CTOS, CCRIS, BPA, and COOP loan exposure.
• Confirm on loan application status and variation of terms approved.
• Advising and guiding the Applicant/Marketing officer to their applications such as loan procedures, loan amount recommended, document required, and applicant signatory.
• Check and match internal / external settlement.
• Prepare daily report for rejection cases, and monthly report for fraud cases.
• Attended all incoming calls from branches especially Marketing Officer and applicant regarding their submission.
• Confirm on loan application status, segregate, send and collect approval file from authority approval.
• Undertake any others tasks as assigned as per instructed by HOD
• Submit application has been approved by approval to “Disbursement Unit” for further action.