Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Software
Accomplishments
Work Preference
Timeline
AssistantManager
Norhayati Buang

Norhayati Buang

Administrative Assistant
Johor Bahru, Johor,01

Summary

Detail-oriented and highly organized General Clerk with a strong work ethic and excellent administrative skills. Seeking a challenging position in a reputable organization to contribute my expertise in data management, record-keeping, and office support to streamline operations and enhance efficiency.

Over [X] years of experience as a General Clerk in diverse office settings. Proficient in data entry, file management, and document organization using digital and physical systems. Adept at using office equipment, including photocopiers, fax machines, and multi-line phone systems. Strong knowledge of office software, including Microsoft Office Suite and data entry applications. Exceptional attention to detail and accuracy, ensuring precise record-keeping and information retrieval. Excellent communication and interpersonal skills, fostering effective collaboration within the office team.

Overview

28
28
years of professional experience
3
3
Certificates

Work History

General Clerk (support to Site TRX - Tun Razak Exchange Project)

MHPT Engineering Sdn Bhd
, Kuala Lumpur
03.2023 - 03.2024
  • Key-in data for AFI documents using AFI Sheet from website
  • Maintain and update records, databases, and spreadsheets with accuracy and efficiency
  • Compiling AFI (Application for Inspection) at site as per progress
  • Provide administrative assistance to different departments, including filing, data entry, and document management.

General Clerk

MHPT Engineering Sdn Bhd
Johor Bahru, Johor
05.2009 - 03.2025
  • Maintain and update filing systems (digital and physical) for records, reports, and correspondence.
  • Handle incoming and outgoing communication (calls, emails, letters) professionally.
  • Prepare, proofread, and format documents such as memos, reports, invoices, and meeting minutes.
  • Schedule and coordinate meetings, appointments, and travel arrangements.
  • Support data entry and database management tasks with accuracy and confidentiality.
  • Monitor office supplies and coordinate procurement as needed.
  • Assist in maintaining internal records, logs, and documentation for compliance.
  • Provide administrative support to various departments as assigned.
  • Greet and assist visitors or clients in a courteous manner.
  • Ensure adherence to company policies and confidentiality standards.

Receptionist

SDS Food Manufacturing Sdn Bhd
Johor Bahru, Johor
06.2007 - 07.2007
  • Answering Incoming & outgoing calls
  • Control & update stationery stock as required
  • Helping others department when needed
  • Assist in doing clerical job as required

Site Clerk (Sutera Mall Project)

HPC Engineering (M) Sdn Bhd
08.2007 - 05.2009
  • Record all incoming & outgoing calls
  • Record attendance for site staff / subcon
  • Doing photocopy / printing of documentation
  • Involve in doing weekly minutes meeting for SM project
  • Compile site expenses staff claims (site staff) & M& E catalogue
  • Control & update stationery/beverages stock as required
  • Support the Construction Site Staff with administrative duties, frame walk-throughs and site documentation
  • Assist the Site Superintendents with the Day-to-Day Activities

Sales Administration Clerk

Staedtler marketing Sdn Bhd
01.2003 - 06.2007
  • Handling all sales inquiries (Walk in customer, mail & telephone)
  • Responsible for Entry data/Invoicing/issuing credit note using System (BAAN - ERP software)
  • Maintain & update stock/items in system as required
  • Responsible for Inventory stock take every year end
  • Assist in handling marketing promotion (indoor & outdoor) & handling cash sales
  • Prepare & follow up Purchase order, Delivery order, Invoices, material requisition & packing list as required
  • Checking data accuracy in orders and invoices
  • Doing filling invoices & documents

HR Clerk cum Receptionist

Staedtler (Malaysia) Berhad
04.1997 - 01.2003
  • To record, update & filing attendance report
  • To assist in all HR function & Administration task
  • Assist in doing payroll (month end salary)
  • Prepare duty roster for guards & checking watchman clock daily
  • To stand by for Receptionist post during lunch hour
  • To involve in factory visits & training co-ordination (Special duty)
  • To co-ordinate for employees uniform (ordering/circulate)
  • To perform any other related duties as management may require from time to time
  • Member of Annual dinner community

Education

Penilaian Menengah Rendah (Cert, In Lower Edu.)

Sekolah Dato Abdul Rahman Yasin
04.2001 - 01.1994

Sijil Pelajaran Malaysia - Malaysia Certificate of Education – Equivalent to G.C.E 'O' Level

Sekolah Dato Abdul Rahman Yasin

Diploma In Human Resource Management

Open University Malaysia
Johor Bahru, Johor, Malaysia
05.2023 - Current

Skills

Data Entry Clerk

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Personal Information

  • Citizenship: Malaysian
  • Date of Birth: 22nd January 1979
  • Marital Status: Married
  • I C No.: 790122-06-5224
  • Address: No.10, Jalan Bakti 47, Taman Mutiara Rini, 81300 Skudai

Certification

PMR

Languages

English
Advanced (C1)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)

Software

Microsoft Word (MCSB - 1999)

Microsoft Excel (MCSB - 1999)

Managing Data using Access 2000 (MCSB - 2001)

Accomplishments

* Telephone Techniques & Courtesies (MEF, Johor-1997)

* Telephone Techniques & Courtesies (FMM-IM, Johor-1998)

* Professional Receptionist Skills Programme (QRC-Asia Pacific-1999)

* English Communication Course (3 Month Programme-2002)

* Emergency Response Plan (FMM-IM, Johor-2002)

* Team Building & Leadership Skills (Fish Camp learning-2009)

* Assertiveness-Enhancing Your Interpersonal Communication Skills (Prima Knowledge TC-2009)

* Team Motivation & Dynamics (Fish Camp Learning-2011)

* ISO 9001:2008 QMS Awareness (Nexus Tac-2012)

* Basic Occupational First Aid (Safety Management Academy-2013)

* ISO 9001:2015 QMS (Nexus Tac-2015)

* Basic Occupational First Aid, CPR & AED Training (CERT Academy-2018)

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balancePersonal development programsCareer advancementHealthcare benefitsCompany CulturePaid sick leave

Timeline

DIPLOMA (DIHR)

04-2026

Diploma In Human Resource Management

Open University Malaysia
05.2023 - Current

General Clerk (support to Site TRX - Tun Razak Exchange Project)

MHPT Engineering Sdn Bhd
03.2023 - 03.2024

General Clerk

MHPT Engineering Sdn Bhd
05.2009 - 03.2025

Site Clerk (Sutera Mall Project)

HPC Engineering (M) Sdn Bhd
08.2007 - 05.2009

Receptionist

SDS Food Manufacturing Sdn Bhd
06.2007 - 07.2007

Sales Administration Clerk

Staedtler marketing Sdn Bhd
01.2003 - 06.2007

Penilaian Menengah Rendah (Cert, In Lower Edu.)

Sekolah Dato Abdul Rahman Yasin
04.2001 - 01.1994

HR Clerk cum Receptionist

Staedtler (Malaysia) Berhad
04.1997 - 01.2003

PMR

12-1996

SPM

12-1994

Sijil Pelajaran Malaysia - Malaysia Certificate of Education – Equivalent to G.C.E 'O' Level

Sekolah Dato Abdul Rahman Yasin
Norhayati BuangAdministrative Assistant