Norhayati Buang
Clerk Cum Admin Support
Johor Bahru, Johor,01
Summary
Experienced with office administration, data entry, and document management. Utilizes strong organizational skills to maintain efficient workflows. Knowledge of office software and communication tools to support team operations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
28
28
years of professional experience
3
3
Certificates
4
4
years of post-secondary education
Work History
General Clerk
MHPT Engineering Sdn Bhd
Johor Bahru, Johor
05.2009 - 03.2025
- Maintain and update filing systems (digital and physical) for records, reports, and correspondence.
- Handle incoming and outgoing communication (calls, emails, letters) professionally.
- Prepare, proofread, and format documents such as memos, reports, invoices, and meeting minutes.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Support data entry and database management tasks with accuracy and confidentiality.
- Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
- Assist in maintaining internal records, logs, and documentation for compliance.
- Provide administrative support to various departments as assigned.
- Expedited document processing by skillfully utilizing office equipment such as scanners, copiers, and fax machines.
General Clerk (support to Site TRX - Tun Razak Exchange Project)
MHPT Engineering Sdn Bhd
, Kuala Lumpur
03.2023 - 03.2024
- Key-in data for AFI documents using AFI Sheet from website
- Maintain and update records, databases, and spreadsheets with accuracy and efficiency
- Compiling AFI (Application for Inspection) at site as per progress
- Provide administrative assistance to different departments, including filing, data entry, and document management.
Site Clerk (Sutera Mall Project)
HPC Engineering (M) Sdn Bhd
08.2007 - 05.2009
- Record all incoming & outgoing calls
- Record attendance for site staff / subcon
- Doing photocopy / printing of documentation
- Involve in doing weekly minutes meeting for SM project
- Compile site expenses staff claims (site staff) & M& E catalogue
- Control & update stationery/beverages stock as required
- Support the Construction Site Staff with administrative duties, frame walk-throughs and site documentation
- Assist the Site Superintendents with the Day-to-Day Activities
Receptionist
SDS Food Manufacturing Sdn Bhd
Johor Bahru, Johor
06.2007 - 07.2007
- Answering Incoming & outgoing calls
- Control & update stationery stock as required
- Helping others department when needed
- Assist in doing clerical job as required
Sales Administration Clerk
Staedtler marketing Sdn Bhd
01.2003 - 06.2007
- Handling all sales inquiries (Walk in customer, mail & telephone)
- Responsible for Entry data/Invoicing/issuing credit note using System (BAAN - ERP software)
- Maintain & update stock/items in system as required
- Responsible for Inventory stock take every year end
- Assist in handling marketing promotion (indoor & outdoor) & handling cash sales
- Prepare & follow up Purchase order, Delivery order, Invoices, material requisition & packing list as required
- Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
HR Clerk cum Receptionist
Staedtler (Malaysia) Berhad
04.1997 - 01.2003
- To record, update & filing attendance report
- To assist in all HR function & Administration task
- Assist in doing payroll (month end salary)
- Prepare duty roster for guards & checking watchman clock daily
- To stand by for Receptionist post during lunch hour
- To involve in factory visits & training co-ordination (Special duty)
- To co-ordinate for employees uniform (ordering/circulate)
- To perform any other related duties as management may require from time to time
- Member of Annual dinner community
Education
Penilaian Menengah Rendah
Sekolah Dato Abdul Rahman Yasin
Johor Bahru, Johor, Malaysia 01.1994 - 12.1994
Sijil Pelajaran Malaysia - Malaysia Certificate of Education – Equivalent to G.C.E 'O' Level
Sekolah Dato Abdul Rahman Yasin
Johor Bahru, Johor, Malaysia 01.1996 - 12.1996
Diploma In Human Resource Management
Open University Malaysia
Johor Bahru, Johor, Malaysia 05.2023 - Current
Skills
Data Entry Clerk
undefinedPersonal Information
- Citizenship: Malaysian
- Date of Birth: 22nd January 1979
- Marital Status: Married
- I C No.: 790122-06-5224
- Address: No.10, Jalan Bakti 47, Taman Mutiara Rini, 81300 Skudai
Certification
PMR
Languages
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Software
Microsoft Word (MCSB - 1999)
Microsoft Excel (MCSB - 1999)
Managing Data using Access 2000 (MCSB - 2001)
Accomplishments
* Telephone Techniques & Courtesies (MEF, Johor-1997)
* Telephone Techniques & Courtesies (FMM-IM, Johor-1998)
* Professional Receptionist Skills Programme (QRC-Asia Pacific-1999)
* English Communication Course (3 Month Programme-2002)
* Emergency Response Plan (FMM-IM, Johor-2002)
* Team Building & Leadership Skills (Fish Camp learning-2009)
* Assertiveness-Enhancing Your Interpersonal Communication Skills (Prima Knowledge TC-2009)
* Team Motivation & Dynamics (Fish Camp Learning-2011)
* ISO 9001:2008 QMS Awareness (Nexus Tac-2012)
* Basic Occupational First Aid (Safety Management Academy-2013)
* ISO 9001:2015 QMS (Nexus Tac-2015)
* Basic Occupational First Aid, CPR & AED Training (CERT Academy-2018)
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balancePersonal development programsCareer advancementHealthcare benefitsCompany CulturePaid sick leaveWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
DIPLOMA (DIHR)
04-2026
Diploma In Human Resource Management
Open University Malaysia
05.2023 - Current
General Clerk (support to Site TRX - Tun Razak Exchange Project)
MHPT Engineering Sdn Bhd
03.2023 - 03.2024
General Clerk
MHPT Engineering Sdn Bhd
05.2009 - 03.2025
Site Clerk (Sutera Mall Project)
HPC Engineering (M) Sdn Bhd
08.2007 - 05.2009
Receptionist
SDS Food Manufacturing Sdn Bhd
06.2007 - 07.2007
Sales Administration Clerk
Staedtler marketing Sdn Bhd
01.2003 - 06.2007
HR Clerk cum Receptionist
Staedtler (Malaysia) Berhad
04.1997 - 01.2003
PMR
12-1996
Sijil Pelajaran Malaysia - Malaysia Certificate of Education – Equivalent to G.C.E 'O' Level
Sekolah Dato Abdul Rahman Yasin
01.1996 - 12.1996
SPM
12-1994
Penilaian Menengah Rendah
Sekolah Dato Abdul Rahman Yasin
01.1994 - 12.1994
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