Travelling
Norhana binti Osman Haron
Chief Operating Officer
Kuala Lumpur,14
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality. As someone who has transitioned from a previous organization to current one, feel the need to improve management knowledge. Pursuing a Master in Management at UNIRAZAK will not only boost the confidence in the daily tasks but also fulfill a long-standing dream of continuing studies after a long hiatus.
Overview
28
28
years of professional experience
3
3
Languages
Work History
Chief Operating Officer
AGAMI GROUP SDN BHD
02.2022 - Current
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Led operational oversight and budgetary supervision for 14 staffs.
- Developed annually business plans to evaluate cost projections.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and mitigated operational risks to minimize potential negative impacts on organization.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Established HR and financial policies to promote company culture and vision.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Represented organization at external meetings and events to promote and build relationships with key stakeholders.
- Managed crisis response to minimize potential negative impacts on company.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Cultivated company-wide culture of innovation and collaboration.
Assistant Vice President
ASTRO
07.1996 - 02.2019
- Worked with team of 20 and direct reports on monthly and annual projects.
- Worked across departments to create on-target promotions for station activities, specific programs and special campaigns.
- Monitored team operations for quality and compliance with standards.
- Worked with production team to produce promotion material and campaigns.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
- Oversaw and maintained knowledge of daily operations.
Computer Teacher
Fairview International School
09.1995 - 06.1996
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Trained and developed students' skills in basic computer skills and programming.
- Implemented curriculum to teach up-to-date technology to form 4 & form 5 students.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Compiled, administered and graded examinations or assigned work to others.
Education
Diploma in Computer Science
Universiti Pertanian Malaysia
Serdang, SelangorScience Stream
SMK Convent Jalan Peel
Kuala Lumpur 04.2001 -
Skills
Operations Oversight
undefinedInterests
Voluntarily Works
Fitness & Nutrition
Accomplishments
At the 2018 Asian Academy Creative Awards, my team won the Best Lifestyle Program award for a show I produced called Hadith Open Mic. The program has been to ten countries and has a total of 89 episodes.
Travelling
Travel has been a part of my life since I turned 18. It has helped me develop a more sensible and calm attitude due to the uncertainties that come with travel. Even after I got married, my husband and I continued to travel as backpackers. To this day, we have traveled to 30 different countries.
NGO
Our NGO, Kengkawan Project was established in 2013 to help marginalized groups in Malaysia and Cambodia. Our signature programs include providing free breakfast for Alam Flora workers, organizing a free market, arranging Umrah for special needs individuals, and other humanitarian initiatives.
Timeline
Chief Operating Officer
AGAMI GROUP SDN BHD
02.2022 - Current
Science Stream
SMK Convent Jalan Peel
04.2001 -
Assistant Vice President
ASTRO
07.1996 - 02.2019
Computer Teacher
Fairview International School
09.1995 - 06.1996
Diploma in Computer Science
Universiti Pertanian Malaysia
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