Experienced IT professional with 19+ years in system analysis, software development, project and change management. Proven track record in delivering digital solutions in finance, government, and enterprise systems. Strong leadership in leading technical teams, business analysis, and IT service management. Certified in ITIL, PRINCE2, CEP, and DASA DevOps.
Forward-thinking Senior Manager adept at managing teams of 12 employees with 4 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
System Analysis & Design