Nor Haidatul Afiqah Hassan
Mediator
Kuala Lumpur
Summary
Proven Mediator at Collectius CMS (M) SDN BHD, adept in Microsoft Office and interpersonal communication, excelled in enhancing company reputation through successful client case resolutions. Skilled in multitasking, achieved notable debt settlements, and proficient in data analysis from a tenure as a Research Assistant at University Malaysia Terengganu, showcasing problem-solving abilities and effective communication.I Am seeking a position that utilizes my skills effectively and allows me to leverage my knowledge.
Overview
3
3
years of professional experience
Work History
Mediator
Collectius CMS (M) SDN BHD
08.2022 - Current
- Managed debt for Performing loan, Non-performing loan and written off account. For example Kuwait Finance, BMW Credit, and BNPL.
- Enhanced company reputation by successfully resolving a high volume of client cases.
- Achieved successful debt settlements by establishing strong rapport with clients and creditors.
- Saved clients from bankruptcy by offering alternative solutions such as debt consolidation or repayment plans.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Research Assistant
University Malaysia Terengganu
11.2021 - 02.2022
- Performed statistical, qualitative, and quantitative analysis.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Maintained up-to-date records of research activities and results for future reference.
Education
Bachelor of Applied Science - Biodiversity Conservation And Management
University Malaysia Terengganu
Kuala Terengganu 04.2001 -
Skills
Professional Experience
A committee member of the Alumni Association of Sekolah Menengah Sains Pokok Sena
- Collaborate with the committee to organize reunions, networking events, and other activities to connect alumni.
- Maintain regular communication with alumni through newsletters, social media platforms, and other channels.
- Serve as a liaison between alumni and the school administration to facilitate collaborations and partnerships.
- Cultivate relationships with potential donors and sponsors to secure financial and in-kind contributions.
Timeline
Mediator
Collectius CMS (M) SDN BHD
08.2022 - Current
Research Assistant
University Malaysia Terengganu
11.2021 - 02.2022
Bachelor of Applied Science - Biodiversity Conservation And Management
University Malaysia Terengganu
04.2001 -
Similar Profiles
Shivakant RajputShivakant Rajput
Computer Operator at MComputer Operator at M
Vanilla FrimpomaaVanilla Frimpomaa
Care Worker at MCare Worker at M
Hari Om KumarHari Om Kumar
Executive Chef at MExecutive Chef at M