MICROSOFT WORD
Norhafiz Sanusi
Senior Sales Associate
Batang Kali, Selangor
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Senior Sales Associate
SGH OPTIC MALAYSIA SDN BHD
02.2016 - Current
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Truck Driver
WESTPORT MALAYSIA SDN BHD
06.2015 - 12.2015
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
KIMPALAN
SEKOLAH MENENGAH VOKASIONAL TEMERLOH
Temerluh, Pahang, Malaysia12-2011
Skills
Customer service
Teamwork and collaboration
Time management
Product knowledge
Stocking and receiving
Sales goal achievement
Multitasking Abilities
Software
MICROSOFT EXCEL
Interests
TO BE A BETTER PERSON
CAREER DEVELOPMENT
Timeline
Senior Sales Associate
SGH OPTIC MALAYSIA SDN BHD
02.2016 - Current
Truck Driver
WESTPORT MALAYSIA SDN BHD
06.2015 - 12.2015
KIMPALAN
SEKOLAH MENENGAH VOKASIONAL TEMERLOH
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