NORHAFIEZA MUHATAR
JOHOR BAHRU
Overview
15
15
years of professional experience
Work History
Documentation Clerk (Ship-to-Ship Operation)
CJ Century Logistics Sdn. Bhd.
09.2018 - Current
- Prepare daily, weekly & monthly reports, handle documentation, handle courier, ensure proper filing system, handle calls/emails/faxes
Forwarding Clerk, Trucking & Documentation
CJ Century Logistics Sdn Bhd
05.2018 - 09.2018
- Liaise with customers, handle billing, manage trade web system, assist in problem resolution, handle complaints, maintain filing system
Admin Assistant
CJ Century Total Logistic Sdn Bhd
01.2017 - 12.2017
- Arrange meetings & appointments, handle filling system, distribute meal allowance, update attendance, issue purchase orders, handle office expenses, assist in pass application & renewal, provide medical treatment chit, prepare petty cash report, verify attendance record, handle supplier invoices, liaise with police department, issue invoices to customers, raise purchase requisition & purchase order, maintain warehouse documentation, assist in billing documentation
Food and Beverage Captain
Citrus Hotel Johor Bahru
02.2014 - 12.2014
- Guide service staff, organize duty roster, monitor F&B service operations, handle guest complaints, ensure cost control and quality, generate innovative ideas, interact with guests, plan menus
Waitress
Citrus Hotel Johor Bahru
07.2011 - 12.2013
- Greet guests, take orders, deliver food and beverages, check-in with guests, clear tables, refill beverages, deliver bills
Front Office Assistant
Jb Central Hotel, Johor Bahru
01.2011 - 07.2011
- Register guests, assist in room reservations, handle cash, sell rooms and promote hotel services, maintain room key storage, process check-outs, perform cashier functions, handle mail and messages
Trainee
Ponderosa Golf & Country Resort
01.2010 - 06.2010
Trainee
Puteri Resort Ayer Keroh
07.2009 - 12.2009
Education
Diploma in Hospitality/Tourism/Hotel Management - HOTEL MANAGEMENT
INSTITUT HOSPITALITI YAYASAN PELAJARAN JOHOR
01.2011
Primary/Secondary School/SPM/'O' Level in Sciences -
SMK DATO' BENTARA DALAM, SEGAMAT JOHOR
01.2006
Skills
- Administration Skills
- Communication Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- Logistic Management
Additional Information
Johor
Languages
Bahasa Melayu
English
Personal Information
Age: 32 years
Timeline
Documentation Clerk (Ship-to-Ship Operation)
CJ Century Logistics Sdn. Bhd.
09.2018 - Current
Forwarding Clerk, Trucking & Documentation
CJ Century Logistics Sdn Bhd
05.2018 - 09.2018
Admin Assistant
CJ Century Total Logistic Sdn Bhd
01.2017 - 12.2017
Food and Beverage Captain
Citrus Hotel Johor Bahru
02.2014 - 12.2014
Waitress
Citrus Hotel Johor Bahru
07.2011 - 12.2013
Front Office Assistant
Jb Central Hotel, Johor Bahru
01.2011 - 07.2011
Trainee
Ponderosa Golf & Country Resort
01.2010 - 06.2010
Trainee
Puteri Resort Ayer Keroh
07.2009 - 12.2009
Diploma in Hospitality/Tourism/Hotel Management - HOTEL MANAGEMENT
INSTITUT HOSPITALITI YAYASAN PELAJARAN JOHOR
Primary/Secondary School/SPM/'O' Level in Sciences -
SMK DATO' BENTARA DALAM, SEGAMAT JOHOR
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