Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
Manager
NORFAZURA M ROSLI

NORFAZURA M ROSLI

MANAGER
KOTA MARUDU,SABAH

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
8
8
years of post-secondary education
2
2
Languages

Work History

Sales Assistant

SHEEQA BEAUTY COSMETICS
KOTA MARUDU
01.2022 - 12.2022
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Researched new clients for sales team, inputting contact information into Salesforce.
  • Helped customers locate products and checked store system for merchandise at other sites.

ADMIN CLINIC

KLINIK BALA,SUNWAY PETALING JAYA
SUNWAY
02.2019 - 08.2019
  • Carried out day-to-day duties accurately and efficiently.
  • Maintained excellent attendance record, consistently arriving to work on time.

Customer Experience Specialist

DIGI CENTER
SELANGOR
10.2018 - 03.2019
  • Maintained extensive knowledge of company products to recommend items aligned with customer needs.
  • Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.

ADMIN ASSISTANT

MEL FORCE ENTERPRISE SDN BHD
SELANGOR
12.2016 - 12.2017
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Executed record filing system to improve document organization and management.

Education

SPM -

SMK TANDEK
KOTA MARUDU,SABAH
03.2006 - 11.2008

Bachelor Of Health Science - HEALTH AND SCIENCES

ASIA METROPOLITAN UNIVERSITY
KEMACHAYA,CHERAS
12.2012 - 12.2015

DIPLOMA - Health Sciences

MASTERSKILL GLOBAL COLLEGE,KOTA KINABALU
KOTA KINABALU,SABAH
04.2009 - 04.2011

Skills

Product and service sales

Teamwork and Collaboration

Data Entry

Software

Word document

Presentation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Assistant

SHEEQA BEAUTY COSMETICS
01.2022 - 12.2022

ADMIN CLINIC

KLINIK BALA,SUNWAY PETALING JAYA
02.2019 - 08.2019

Customer Experience Specialist

DIGI CENTER
10.2018 - 03.2019

ADMIN ASSISTANT

MEL FORCE ENTERPRISE SDN BHD
12.2016 - 12.2017

Bachelor Of Health Science - HEALTH AND SCIENCES

ASIA METROPOLITAN UNIVERSITY
12.2012 - 12.2015

DIPLOMA - Health Sciences

MASTERSKILL GLOBAL COLLEGE,KOTA KINABALU
04.2009 - 04.2011

SPM -

SMK TANDEK
03.2006 - 11.2008
NORFAZURA M ROSLIMANAGER