NORFATIHAH BINTI AZWANI
ADMIN
Kuala Lumpur
Summary
- Dynamic administrative professional with a proven track record at JMB Financial Managers, excelling in documentation and recordkeeping. Skilled in database entry and verbal communication, I consistently reduced data entry errors and improved office efficiency through meticulous attention to detail and effective problem-solving. Committed to delivering high-quality clerical support and enhancing organizational productivity.
- Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
- Administrative professional prepared for new challenges. Extensive experience in managing office operations, streamlining processes, and enhancing productivity. Known for fostering team collaboration and adapting to changing needs with reliability and flexibility.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
BADAN PENGURUSAN PANGSAPURI CEMPAKA
02.2025 - 03.2026
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
Administration Clerk
JMB Financial Managers
04.2022 - 03.2024
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered over calls each day on multi-line telephone systems, supporting communication needs of staff members.
- Documented all contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
- Scheduled appointments and managed calendars for staff members.
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Accounting Clerk
KERONGSANG HOUSE BUTIK
10.2021 - 03.2022
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Maintained accounting records utilizing in-house and client systems.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
Kindergarten Teacher
Brainy Bunch
01.2017 - 12.2020
- Improved student reading skills by implementing phonics-based instruction and guided reading activities.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Promoted learning through play with engaging activities, games and lessons.
- Promoted a positive learning environment with the use of collaborative group work and hands-on activities.
- Boosted reading comprehension through the use of engaging literature, interactive read-alouds, and targeted skill-building exercises.
- Assessed student understanding regularly through informal assessments, quizzes, and comprehensive exams to inform instructional decisions.
Education
SPM
12-2011
High School Diploma -
04.2001 -
- GPA 2.7
PMR
12-2009
UPSR
04.2001 -
Skills
Filing systems
Daily reporting
Clerical support
Documentation and recordkeeping
Problem-solving
Database entry
Data compilation
Verbal and written communication
Microsoft Office Suite
Multitasking
Billing and invoicing
Time management
Invoice processing
Timeline
Administrative Clerk - BADAN PENGURUSAN PANGSAPURI CEMPAKA
02.2025 - 03.2026
Administration Clerk - JMB Financial Managers
04.2022 - 03.2024
Accounting Clerk - KERONGSANG HOUSE BUTIK
10.2021 - 03.2022
Kindergarten Teacher - Brainy Bunch
01.2017 - 12.2020
SEGi TRAINING CENTER - High School Diploma,
04.2001 -
SK TAMAN USAHA EHSAN - , UPSR
04.2001 -
SMK SUNGAI KERTAS - , SPM
SMK SUNGAI KERTAS - , PMR