Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Nor Fatiha Mohamed Adam

Senior Sales Executive
Kuala Lumpur

Summary

Results-focused sales leader with solid background in sales over 7-year career. Gifted communicator and negotiator with exceptional multitasking and project management skills. Knowledgeable about training and mentoring employees to promote team and business success.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Senior Sales Executive

Aeon Credit Service
10.2024 - Current
  • Facilitated relationships with target accounts through implementation of proven networking methods.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.

Sales Representative Team Leader

Coway (M) Sdn Bhd
01.2021 - 09.2024
  • Collaborated with team members to achieve monthly and quarterly sales targets consistently.
  • Increased sales revenue by implementing effective sales strategies and building strong client relationships.
  • Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.

Sales Consultant

AmBank Group
04.2019 - 04.2020
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic

Medical Lab Equipment Sales Manager

Impian Global
08.2018 - 03.2019
  • Expanded market share by identifying new business opportunities and implementing targeted sales strategies.
  • Implemented cross-selling initiatives resulting in higher revenue generation from existing clientele.

Pharmacist Assistant

Pharmaserv KPJ Alliances Sdn Bhd
12.2015 - 01.2018
  • Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.


Education

High School Diploma -

Pusrawi International College Medical of Sciences
Kuala Lumpur, Malaysia
04.2001 -

Sijil Pelajaran Malaysia

SMK Ampang Pecah Kuala Kubu Bharu
Selangor
12-2011

Skills

  • Building client relationships

  • Goal-Oriented

  • Product presentation

  • Sales Presentations

  • Cold-calling

  • Objection handling

  • Cross-selling services

  • Customer Service

Software

Microsoft Word

Microsoft Excell

Timeline

Senior Sales Executive

Aeon Credit Service
10.2024 - Current

Sales Representative Team Leader

Coway (M) Sdn Bhd
01.2021 - 09.2024

Sales Consultant

AmBank Group
04.2019 - 04.2020

Medical Lab Equipment Sales Manager

Impian Global
08.2018 - 03.2019

Pharmacist Assistant

Pharmaserv KPJ Alliances Sdn Bhd
12.2015 - 01.2018

High School Diploma -

Pusrawi International College Medical of Sciences
04.2001 -

Sijil Pelajaran Malaysia

SMK Ampang Pecah Kuala Kubu Bharu
Nor Fatiha Mohamed AdamSenior Sales Executive