Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Personal Information
About Me - Objectives
Timeline
Receptionist
NOR FARZANA BINTI BASEER

NOR FARZANA BINTI BASEER

CONSUMER DOCUMENTATION ~ GROUP CREDIT ADMIN
Kuala Lumpur,Wangsa Melawati

Summary

Ensured 100% compliance with internal credit policies and regulatory guidelines in processing and verifying consumer credit documentation.Streamlined document checking process by reducing turnaround time by 30% leading to faster disbursement and improved client satisfaction.Assisted in the implementation of a digital document tracking system in improving record accuracy and audit readiness.Collaborated with the credit and legal teams to resolve discrepancies, minimizing documentation errors by 25%.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Senior Consumer Documentation

ALIANCE BANK MALAYSIA BERHAD
Kuala Lumpur , Kuala Lumpur
04.2024 - Current
  • Checked documentation to support loan approval decisions.
  • Handled disbursement and redemption requests efficiently.
  • Administered adjustments to credit facilities subsequent to disbursement.
  • Executed partial capital repayment.
  • Ensured security documents were safely stored through SE Lodgement process.
  • Collaborated with solicitors, valuers, and branches to address mortgage-related concerns.
  • Ensured the legal documentation for loan is in order and the Bank’s interest is well protected.
  • Ensure the credit related activities and functions comply with the relevant legal requirements, policies and procedures, rule and regulations and ethical standard.
  • All matters related to pre and post execution of legal documentation
  • Loan release in terms of documentation
  • Safe-keeping of security documents
  • Documentation in respect of loan settlement
  • Advised on issuance of letter of offer and customised legal documents
  • Checks collateral in HOST System
  • All relevant system maintenance in (ILS)
  • Documentation in respect of perfection of charge

Human Resource Executive & Tender Clerk

Dura Guard Force & Consultancy Sdn Bhd
01.2023 - 12.2023
  • HR Payroll & calculations manually using system
  • Ensure daily administrative task includes documentations, filing, written communication, correspondences, coordinating and follow up on pending matter.
  • Dealing with government phone calls/email inquiries.
  • Handle HR Payroll data into SecuriSoft System
  • Involved in tender briefings and prepare documents.
  • Assist in Government & private tenders manually using Eperolehan, Tender Wizard, and Tender Direct.
  • Stock management (PR & PO) preparation.
  • Updates authority payments such as Kwsp/Perkeso for monthly contribution.
  • Handle KDN applications for new Guards and staffs filtration process and involved in KDN Renewals for annual permits as required.

Admin and CSA Support

Scania Malaysia Sdn Bhd
03.2022 - 12.2022
  • Generate invoices and quotation for customers
  • Update Debtors/Creditors payment records
  • Upkeep banking and payment records
  • Remind and booking appointment for customers
  • Prepare gate pass and authorize approval
  • Admin data entry, filing and all works related to admin in timely manner
  • Prepare monthly payroll
  • Handle workshop small expenses (petty cash)
  • Ordering parts from distributor
  • Prepare GRN, binning and PO into the system

Telemarketing Executive

A-Assign Corporation Sdn Bhd
10.2020 - 02.2022
  • Achieve weekly and monthly sales targets.
  • Call customers/Follow up bookings
  • Maintain records of incoming and outgoing calls.
  • Promote product using persuasive language and techniques.

Audit/Account Assistant

KMS Corporate Consultants Sdn Bhd
01.2019 - 12.2019
  • Prepared accounting ledgers
  • Debtor's and Creditor's Statement.
  • Performed Book-Keeping.
  • Calculate Payroll for client/ Send reminders to client in order to notify the deadlines.

Education

DIPLOMA TECHNOLOGY MANAGEMENT - ACCOUNTING

Perak College of Technology in collaborate with University Technology Malaysia (UTM)
01.2016 - 04.2019

Skills

Credit & Loan Documentation

Extra-Curricular Activities

Treasurer of Student Representative Council, 01/2017 - 12/2019, Active member of this club for 1 year. Responsible to collect and update monthly fees from all the members of SRC club. Developed the skill of preparing monthly cash flows from this club.

Personal Information

  • Age: 27
  • Date of Birth: 12/19/96
  • Nationality: Malaysian

About Me - Objectives

I'm highly experienced in meticulous professional as Accounting, Administration and Human Resource Executive & Credit Administration. Seeking a position as a Senior Documentation Officer or Credit Admin Executive. Proven ability to manage end-to-end loan documentation, ensure regulatory compliance, and execute disbursements accurately and on time. Skilled in core banking systems and security document safekeeping, with a strong commitment to operational excellence and service. I would like to give the best service through my experience & skills for benefit of your organization whilst improving my knowledge & gain experience further more.

Timeline

Senior Consumer Documentation

ALIANCE BANK MALAYSIA BERHAD
04.2024 - Current

Human Resource Executive & Tender Clerk

Dura Guard Force & Consultancy Sdn Bhd
01.2023 - 12.2023

Admin and CSA Support

Scania Malaysia Sdn Bhd
03.2022 - 12.2022

Telemarketing Executive

A-Assign Corporation Sdn Bhd
10.2020 - 02.2022

Audit/Account Assistant

KMS Corporate Consultants Sdn Bhd
01.2019 - 12.2019

DIPLOMA TECHNOLOGY MANAGEMENT - ACCOUNTING

Perak College of Technology in collaborate with University Technology Malaysia (UTM)
01.2016 - 04.2019
NOR FARZANA BINTI BASEERCONSUMER DOCUMENTATION ~ GROUP CREDIT ADMIN