NORFARHANA SAHARUDDIN
RETAIL ASSISTANT PHARMACY
Ipoh, Perak,08
Summary
Experienced with pharmaceutical procedures and patient care. Utilizes effective communication to ensure accurate medication dispensing and customer satisfaction. Knowledge of inventory control and regulatory compliance, ensuring smooth pharmacy operations.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Assistant Pharmacist
Tanjong Healthcare
04.2020 - Current
- Improved patient satisfaction by providing friendly, accurate and timely assistance with prescription processing.
- Assisted the pharmacist in managing inventory levels, ensuring adequate stock of medications for customer needs.
- Contributed to increased sales by recommending appropriate over-the-counter products based on customer symptoms or needs.
- Increased patient adherence to medication regimens through effective communication regarding dosage instructions and potential side effects.
Education
Bachelor of Management - Marketing
Universiti Sains Malaysia
Minden, Penang 04.2001 -
Skills
Patient counseling
Pharmaceutical calculations
Medication dispensing
Medicare and medicaid process
Supply restocking
Processing payments
Stocking shelves
Resolving complaints
POS system operation
Sales techniques
Timeline
Assistant Pharmacist
Tanjong Healthcare
04.2020 - Current
Bachelor of Management - Marketing
Universiti Sains Malaysia
04.2001 -