Nor Farah Zainal Abidin
Human Resources Business Partner
Kajang
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management. Supports stakeholders and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Senior Human Resources Business Partner
GroupM Malaysia
12.2021 - Current
- Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.
- Directed hiring and onboarding programs for new employees.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Met with employees annually for progress reviews and performance assessments.
- Designed compensation and benefits packages that attracted top talent while maintaining fiscal responsibility.
- Enhanced employee retention by implementing effective talent management strategies and performance evaluation processes.
- Implemented succession planning initiatives to ensure continuity of leadership within the organization.
- Evaluated and updated HR policies to stay current with industry best practices, ensuring the company remained competitive in the marketplace.
- Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
- Introduced company-wide diversity and inclusion programs, fostering a more inclusive workplace culture.
- Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Advised senior management on organizational development and change management initiatives.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Distributed employee engagement surveys to identify areas of improvement.
Human Resources Business Partner
TDCX (M) Sdn Bhd
3 2020 - 07.2021
- The business partner leads and manages the people management related agenda at the internal client
- The partner leads the change management projects and manages the HR related internal and external communication
- The business partner identifies and prepares development plans for the key employees and high potential employees
- The partner identifies employees ready for the promotion and rotates best talents across different functions in the organization
- The business partner is a member of the management team of operation team
- The partner actively supports discussions and transfers best practices from different functions in the organization
- The partner takes over the leadership in the people management area and acts as the facilitator for the management team.
Human Resources Business Partner
Gagan Fashion Sdn Bhd (ZARA)
05.2018 - 02.2020
- Workforce Planning, Recruitment, Training and Development, Employee Relations
Assistant Manager Human Resources
Kibing Group (M) Sdn Bhd
05.2017 - 04.2018
- Recruitment, Compensation and Benefits, Administrative/IR, Risk Management
Senior Human Resource Executive
Johnson Matthey Sdn Bhd
12.2009 - 05.2017
- Special Projects, HRBP Roles, Payroll, Training & Development, Recruitment, Compensation and Benefits, Administrative
Purchasing Cum Admin Officer
Nexus World School
03.2009 - 11.2009
- Responsible for ensuring the daily Purchasing and Administrative tasks and functions are performed and controls as laid down per Policy Guidelines are in place
Human Resource Assistant
Putrajaya Shangri-La
09.2007 - 03.2009
- Assist with the coordination of training, recruitment, employee relations, administration, and government relations
Industrial Trainee
08.2006 - 12.2006
- Learned in various outlets such as cost control & purchasing, lobby lounge, and kitchen
Education
Diploma in Culinary Arts -
Food Institute of Malaysia (FIM)
01.2005 - 04.2007
SPM - undefined
Sekolah Menegah Sultan Abdul Aziz Shah (SAAS), Kajang
01.2004 - 04.2003
PMR - undefined
Sekolah Menegah Sultan Abdul Aziz Shah (SAAS), Kajang
01.2002 - 04.2002
Skills
HR policies and procedures
Recruitment and selection
Employee Relations
Exit Interviews
Talent management
Internal Communications
Performance Appraisal
Retention Strategies
Conducting employee surveys
Strategic Planning
Human Resources Operations
Availability
3 months notice
Personal Information
- Age: 37 years old
- Expected Salary: Negotiable
- Ethnicity: Malay
- Date of Birth: 07/28/87
- Gender: Female
- Marital Status: Married
- Religion: Muslim
Icnumber
870728-10-5630
References
- Ms Vishalini Sankaran, Senior Human Resources Manager, Dominant Semi-Conductor, 010-4004010
- Ms Suriati Jamaluddin, Human Resources Business Partner, Pfizer, 019-2679267
Extracurricular Activities
AED Training, 2020-2008 Module I - Essential of Leadership (Leadership Skills Training), 2020-2008 Module II - Coaching for Success (Leadership Skills Training), 2020-2008 Module III - Delegating for Results, 2020-2008 Targeted Selection Training, 2020-2008 Leadership Skill Training Module IV- Managing Performance Problem, 2020-2008 Lean Manufacturing Workshop MDTW2, 2020-2008 Accident Investigation, PTW and LOTO, 2020-2008 Understanding ISO/TS 16949:2009 Requirement, 2020-2008 EHS Process Based Internal Auditing(ISO 14001:2004 & OHSAS 18001:2007), 2020-2008 TS 16949 certified auditor, 2020-2008 Income Tax training, 2020-2008 Domestic Inquiry Training, 2020-2008 Shangri-la Care Program 1, 2, 3 & 4, 2020-2008 CPR & First Aid Training Program, 2020-2008 Jobstreet HR Networking Event, 2020-2008 HACCP Awareness Training, 2020-2008 Bronze Medallion, 2020-2008
Training
Industrial Trainee, 08/2006, 12/2006, Learn in various outlet such as cost control & Purchasing, Lobby lounge and also kitchen.
Timeline
Senior Human Resources Business Partner
GroupM Malaysia
12.2021 - Current
Human Resources Business Partner
Gagan Fashion Sdn Bhd (ZARA)
05.2018 - 02.2020
Assistant Manager Human Resources
Kibing Group (M) Sdn Bhd
05.2017 - 04.2018
Senior Human Resource Executive
Johnson Matthey Sdn Bhd
12.2009 - 05.2017
Purchasing Cum Admin Officer
Nexus World School
03.2009 - 11.2009
Human Resource Assistant
Putrajaya Shangri-La
09.2007 - 03.2009
Industrial Trainee
08.2006 - 12.2006
Diploma in Culinary Arts -
Food Institute of Malaysia (FIM)
01.2005 - 04.2007
SPM - undefined
Sekolah Menegah Sultan Abdul Aziz Shah (SAAS), Kajang
01.2004 - 04.2003
PMR - undefined
Sekolah Menegah Sultan Abdul Aziz Shah (SAAS), Kajang
01.2002 - 04.2002
Human Resources Business Partner
TDCX (M) Sdn Bhd
3 2020 - 07.2021
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