NORFARAH ISMAIL
PENANG
Summary
Results-driven Production Assistant Supervisor with expertise in task delegation and people management. Delivered significant improvements in production execution through effective communication and utilisation of 4M tools. Progressed through multiple promotions, demonstrating leadership and commitment over a decade of service.
Overview
15
15
years of professional experience
Work History
Senior Leader
Sandisk
Simpang Ampat - Penang, Malaysia
03.2016 - Current
"Progressed from Operator 1 (1 year) to Operator 3 (2 years), to Line Leader (5 years) to Sr Leader (2 years) in Sandisk..
- Managing production floor operations (FE- SMT and Massy), including manpower, machines, material, Method following SOP.
- Tracking and analysing daily and weekly KPIs such as output, WIP, yield, productivity, and equipment efficiency.
- Closely working with support department to ensure production execution smooth.
- Maintaining good people engagement with operators, handling issues, and providing guidance when needed.
- Set improvement targets by SMT line, monitoring lead times, and adjusting plans to enhance performance.
- Overseeing production activities time to time.
- Ensuring adequate resources to meet production targets, output goals, quality, Safety, 6S, and yield expectations.
Technician
River Electronik Sdn Bhd
Ipoh - Perak, Malaysia
01.2011 - 05.2015
- Troubleshot and repaired defective PCB boards and electronic components.
- Performed soldering and component replacement.
- Conducted post-repair testing and validation to ensure quality standards.
- Ensured products met quality standards and customer requirements.
- Set up equipment for functionality and performance testing.
- Documented maintenance work and repairs for reference and compliance.
Education
Diploma of Higher Education - Electronic Engineering ( Control )
Polytechnic Sultan Salahuddin Abdul Aziz Shah
Shah Alam 01-2011
Certificate of Higher Education - Electrical & Electronic Engineering
Polytechnic Ungku Omar
Certificate Electrical & Electronic Engineering01-2009
Skills
- Strategic planning
- Safety compliance
- Team leadership
- Leadership skills
STRENGTHS
- Strong leadership and team coordination skills.
- Excellent problem-solving and decision-making abilities.
- Effective communication and interpersonal skills.
- Good time management and task prioritization.
- Ability to work independently with minimal supervision.
- Capable of monitoring team performance and ensuring targets are achieved.
PERSONALITY TRAITS
- Highly adaptable to changes and new challenges.
- Responsible, disciplined, and result-oriented.
- Strong team player with a positive attitude.
- Proactive and willing to take initiative.
- Able to work well under pressure and meet deadlines.
- Committed to continuous improvement and learning.
Timeline
Senior Leader
Sandisk
03.2016 - Current
Technician
River Electronik Sdn Bhd
01.2011 - 05.2015
Diploma of Higher Education - Electronic Engineering ( Control )
Polytechnic Sultan Salahuddin Abdul Aziz Shah
Certificate of Higher Education - Electrical & Electronic Engineering
Polytechnic Ungku Omar