Nor Fa'izah Mohd Fadzillah

• Analyzed the existing data in terms of quality characteristics for master data creation in SAP
• Material Master creation in the SAP system
• Quality Characteristics creation in SAP system
• SAP training for the end users for Quality Management
• Creation of QM related SAP system from receiving of materials (incoming) ,intermediate product to the release of finished product
• Implementation of SAP COA for the finished product for customers
• Statistical Process Control creation for product to ensure quality sustainability

• SAP “super-user”, In charge of Systems Applications and Products in Data Processing (SAP) the contact point with other SAP functions (Technical. Production, Material Handling or warehousing, Finance).
• Responsible to set up the QM SAP system
• Trainer for SAP QA Management Module for Nestle Malaysia
• Prepare and assess QA assistants yearly training and development needs
• Site trainer for Sensory and Net Content Management
• Oversee Quality Assurance laboratory physical and chemical analysis
• Responsible for the verification and validation of existing

chemical test methods in the laboratory.

• Certified 'Food Analyst' by the Malaysian Food Analyst Council, Ministry of Health on 23rd January 2017
• Assess all analytical competencies of technicians.
• Responsible for the correct and on time reporting of results to internal and external customers.
• Validate and establish validation dossiers for new and existing methods according to Nestle validation standards
• Site champion for sensory evaluation and Net Content Management
• Involved in HACCP study for products
• Participates in QA department yearly budget preparation. Control QA lab analytical operating costs within approved yearly budget
• Coaches, trains and motivates the subordinates to achieve KPI targets.
• Coordinator for external auditors namely, the Ministry of Health, Veterinary Department, SIRIM

• Streamlined processes and procedures to boost productivity levels throughout the organization.
• Launched quality assurance practices for each phase of development
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Collaborated with cross-functional teams to optimize overall business performance and achieve organizational objectives.