NELIP AK DOHA
Senior Spa Therapist
Kuala Lumpur
Summary
Accomplished Senior Spa Therapist with a proven track record at prestigious hotels, including St. Regis Kuala Lumpur. Expert in a range of treatments from body massages to specialized therapies like Aromatherapy and Haki Treatment. Renowned for exceptional customer service and teamwork, enhancing guest satisfaction and loyalty.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Senior Spa Therapist
St. Regis Kuala Lumpur
Selangor, 14
01.2023 - Current
- Developed comprehensive treatment plans for individual clients, ensuring long-term wellness and satisfaction.
- Established effective communication channels between staff members to foster acollaborative work environment conducive to ongoing learning and development.
- Organized seasonal promotional events to increase business visibility within local community and attract new clientele.
- Designed VIP client program for returning guests to promote product sales and packages.
Senior Spa Therapist
One & Only Desaru Coast Malaysia
Selangor, Kuala Lumpur
02.2020 - 03.2023
*Body Massage
*Body Treatment
*Facial Treatment
*Consult on Guest Preferences
- Developed comprehensive treatment plans for individual clients, ensuring long-term wellness and satisfaction.
- Established effective communication channels between staff members to foster collaborative work environment conducive to ongoing learning and development.
- Organized seasonal promotional events to increase business visibility within local community and attract new clientele
- Designed VIP client program for returning guests to promote product sales and packages.
Senior Spa Therapist
St.Regis Kuala Lumpur
01.2018 - 11.2019
*Body Massage
*Facial Treatment
Senior Spa Therapist
Grand Hyatt Hotel
12.2017 - 05.2018
*Body Massage
*Facial Treatment
Specialized Spa Therapsit
Mandarin Oriental Hotel
01.2004 - 05.2017
*In Aroma therapy
*Therapeutic
*Traditional Malay Urut
*Haki Treatment (Haki Stretch & Relax)
*Treatment (Scrub/Wrap)
*Facial
Education
No Degree - LEC (Secondary School Certificate)
High School
Sarawak 01.1983 - 12.1985
Skills
*Hospitality *****
*Customer Service *****
*English Speaking *****
*Team Work *****
*Public relation *****
Additional Information
*In accordance with strict service standard of 5 star hotel of MOHG by Mandar in Oriental.
*Traditional Malay Massage (PacificSpaAcademy).
*Biossentials Treatment and Product (Australia).
*Haki Stretch & Relax (Austria).
*ESPA(UK) Essential Knowledge and Treatment Training.
*ESPA(UK) Deep Muscle Massage & Acqueous Cellulite Treatment.
*LPG Face and Body EndermologieTreatment.
REFERENCE
Name:Tew Swee Mei
Designation:Director Of Spa St.Regis Kuala Lumpur
Email:
Mobile Number:+60 123308702
Name:Norey Alphonsus
Designation:Spa Manager
Email: Corey.Alphonsus@gmail.com
Mobile Number:+60 1112075914
Timeline
Senior Spa Therapist
St. Regis Kuala Lumpur
01.2023 - Current
Senior Spa Therapist
One & Only Desaru Coast Malaysia
02.2020 - 03.2023
Senior Spa Therapist
St.Regis Kuala Lumpur
01.2018 - 11.2019
Senior Spa Therapist
Grand Hyatt Hotel
12.2017 - 05.2018
Specialized Spa Therapsit
Mandarin Oriental Hotel
01.2004 - 05.2017
No Degree - LEC (Secondary School Certificate)
High School
01.1983 - 12.1985
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