NORAZMI BIN NORNING
Sandakan
Summary
To seek experience and enhance useful knowledge that can benefit through good communication skills, problem solving skills and other skills, to help improve personal performance, productivity and quality.
Overview
3
3
Languages
11
11
years of professional experience
Work History
TECHNICIAN
CUCKOO INTERNATIONAL (MAL) BHD
SANDAKAN, MALAYSIA
01.2023 - 12.2026
- Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
- Inspected equipment and systems to identify issues and report problems for repair.
- Installed new technological equipment, following strict specifications and safety protocols.
- Installed, adjusted or repaired electrical and electronic components using hand or powered tools to remove or attach parts to circuit boards.
- Documented all maintenance work and repairs in detail for future reference and compliance.
- Cooperated with staff and other contractors to finish or hand over tasks smoothly for successful project completion.
Site Supervisor
VN Teraju Jaya Sdn Bhd
01.2021 - 01.2022
- Enforcing site safety rules to minimize work-related accidents and injuries.
- Inspected construction sites regularly to identify and eliminate potential safety hazards, ensuring compliance with regulations.
- Educated site workers on construction safety regulations and accident protocol, promoting a culture of safety on-site.
- Monitored daily construction activities on-site to ensure timelines were met.
- Handling any on-site accidents with uttermost care and awareness.
- Reported equipment issues to management for timely repairs and maintenance..
- Reported equipment issues to management for timely repairs and maintenance.
Courier Service Driver
Freightmark Express
01.2018 - 01.2019
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
- Abiding by all transportation laws and maintaining a safe driving record.
- Reviewed orders pre- and post-delivery to confirm completeness and accuracy.
- Document each delivery made to confirm completion.
- Collected signatures from recipients to validate successful delivery and enhance accountability.
- Assisting with loading and unloading items from vehicles.
- Prepared delivery reports and documentation to track performance and outcomes.
- Compile daily reports detailing delivery activities and outcomes.
- Manually transport packages from the vehicle to the customers' doors buildings.
Customer Service
Malaysia Mini Moto
01.2017 - 01.2018
- Ensure customer satisfaction and provide professional customer support.
- Responded promptly to customer inquiries to enhance satisfaction.
- Acknowledged and resolved customer complaints to improve service experience.
- Communicating with customers through various channels.
- Determining the quickest, most effective ways to answer a client's or customer's questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Provided feedback on customer service process efficiency to inform improvements.
- Executed data entry tasks to maintain accurate records in the database system. and update the database system.
Welder
Tukang Besi dan Zing Hap Hong
01.2016 - 01.2017
- Welding materials using the correct materials to join the metals together.
- Tested and inspected welded surfaces and structures for flaws, ensuring quality standards.
- Determine the appropriate welding equipment or machinery to be used.
- Measuring and cutting materials to specifications.
- Reading and understanding blueprints prior to starting a project.
- Sourcing the materials to be used in the project.
- Reported damages on machines and equipment during routine inspections to maintain operational integrity.
Education
Diploma - Welding Technology
Kolej Vokasional Sandakan
01-2016
Sijil Kemahiran Malaysia (SKM) Level 3 - Welding Technology
Kolej Vokasional Sandakan
01-2016
Sijil Pelajaran Malaysia (SPM) -
Kolej Vokasional Sandakan
01-2016
Penilaian Menengah Rendah (PMR) -
Sekolah Menengah St. Micheal
Sandakan01-2012
Skills
- Welding specification reading
- Welding equipment maintenance
- Experienced in welding sector
- Equipment maintenance tracking
- Technical documentation
- Microsoft Excel
- Microsoft PowerPoint
- Teamwork and collaboration
- Effective independent work
- Minimal supervision ability
- Adaptability and responsibility
- Self-discipline and commitment
- Positive work ethic
LANGUAGE
BAHASA MALAYSIA
Proficient
C2
BAHASA INGGERIS
Upper Intermediate
B2
BAHASA CINA
Elementary
A2
REFERENCES
- Mohd, Zulhairi, Lecturer, +6010 - 4126987, Kolej Vokasional Sandakan
- Fizrolroy, Lecturer, +6017 - 8324689, Kolej Vokasional Sandakan
Timeline
TECHNICIAN
CUCKOO INTERNATIONAL (MAL) BHD
01.2023 - 12.2026
Site Supervisor
VN Teraju Jaya Sdn Bhd
01.2021 - 01.2022
Courier Service Driver
Freightmark Express
01.2018 - 01.2019
Customer Service
Malaysia Mini Moto
01.2017 - 01.2018
Welder
Tukang Besi dan Zing Hap Hong
01.2016 - 01.2017
Diploma - Welding Technology
Kolej Vokasional Sandakan
Sijil Kemahiran Malaysia (SKM) Level 3 - Welding Technology
Kolej Vokasional Sandakan
Sijil Pelajaran Malaysia (SPM) -
Kolej Vokasional Sandakan
Penilaian Menengah Rendah (PMR) -
Sekolah Menengah St. Micheal