15 Jln. Putra Permai 10/1M, Seksyen 10 Putra Heights, 47650 Subang Jaya, Selangor, Malaysia
Summary
Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Quality control professional experienced in developing organization's quality strategy, procedures, and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement. Thorough Quality Assurance Manager creates successful quality assurance strategies and processes. Accomplished at identifying deficiencies and initiating solutions to problems. Experienced performing both process and outbound inspections.
Overview
39
39
years of professional experience
Work History
Engineering Program Specialist (Quality) / Deputy Quality Management Representative
Ministry of Works
Manama, Kingdom Of Bahrain
03.2008 - 03.2024
Develop the Directorate Quality Management System, exercise control and supervision of all amendments and revisions
Control as Management representative on the Project Quality Documents for the Directorate
Management of planning, programming and execution of audit exercises intended for monitoring and evaluating the effectiveness of implemented quality measures
Identify deficiencies in the executed quality management plans and implement corrective measures to maintain quality over project deliverables
Conduct Internal Quality Audits, System Continual Improvement and Management Review in relation to ISO 9001:2015 Standards certification
Establishment of control over the quality of implemented projects throughout the project cycle
Conduct audit on projects compliance to specifications and agreed standards
Advise internal quality audit teams on procedure to follow in auditing projects and dispatch teams according to an Audit Plan and issue-based campaign
Review the audit observations and discuss it with concerned parties
Follow-up with audit teams and audited parties on corrective and preventive measures and to close non-conformities issued
Random visits to the construction sites with audit team to verify audit findings on execution of the work by contractors to the required quality standards and the effectiveness of the Consultants’ supervision
Issue non-conformance report to audited parties in areas of deficient
Assist Ministry’s Safety and Security Section in promoting and ensuring a safe and healthy working environment for Works Affairs’ employees, contractors as well as others who are working in Projects and Buildings construction on behalf of the Ministry in compliance with the Labor Law of the Kingdom of Bahrain
Perform assessment and ensuring project managers employing set guidelines in accordance with the established Project Management System (PMS)
Ensure all projects are in compliance with PMS requirements
Management representative in developing and coordinating business strategic alignment (Stakeholders Perspective, Customers Perspective, Internal Processes and Learning & Knowledge Perspective) followed with executing strategy, driving performance at the sector and directorate level
Execute the Ministry’s Road Sector Strategy via Balanced Scorecard through the Executive Strategy Manager (ESM) of Palladium Kaplan-Norton
Develop Key Performance Indicators (KPIs) and set targets for measures supporting Roads Sector Business Plan
Own an objective in the Roads Sector Business Plan
Management representative in integrating Activity Based Costing in formulating Directorate Cost Center in measuring efficiency and competitiveness as part of performance monitoring
Carryout out other SPECIAL TASK as instructed by the Director
PROJECT: Bahrain roadway network (Highways and Avenues), Kingdom of Bahrain
Asset Value: BHD 1.0 Billion.
Quality Assurance Manager
Malaysia-China Hydro Joint Venture
04.2006 - 03.2008
Preparation of the project Quality Assurance Plan, exercise control and supervision of all amendments and revisions
Review quality objectives set for effective implementation of projects with responsible sections and project managers and develop scope for project audits and quality enforcement
Monitor all quality related activities on the project and execute QAP on behalf of the Top Management
Sets Quality Standards requirements for consultants, contractors and suppliers that are in agreement with prevailing National standards and contract agreements
Assess with project team the quality plans of contractors, suppliers and consultants and monitor their implementation
Managing the disposition of all issued Non-Conformance Report and site Quality Control activities
Conduct regular Internal Quality Audits and Management Review on Quality
Review the audit observations and discuss it with concerned parties
Follow-up with audit teams and audited parties on corrective and preventive measures and to close non-conformities issued
Prepare audit report and submit to Top Management highlighting persistent cases of non-compliance and propose corrective methods
Prepare an annual audit report to the Top Management covering project activities
Coordinate with ISO 9001 Corporate Management unit to establish a Quality Management System plan based on International Standards ISO 9001 and to develop key performance indicators measures and targets for the process
Assist sections in generating procedures and work instructions that will describe these processes
Monitor personnel performance according to their effectiveness in implementing these processes as per relevant procedures and work instructions developed in accordance with ISO 9001 guidelines
Monitor corrective and preventive action and proposes for process continual improvement
Analyze audit findings and prepare reports for Quality Management Review
PROJECT: Hydro Electric Power Dam, Bakun, Sarawak, Malaysia
Project Value for Construction Works: MYR 1.8 Billion.
Construction / QAQC Manager
Bristol Waters (UK) Premier Ayer (Mal) JV
01.2003 - 03.2006
Managing the overall construction, contractual, QAQC and safety matters of PABW Sdn Bhd undertaking the Non-Revenue Water reduction project for JBAS / PUAS / SYABAS (Selangor State of Malaysia)
Pre-tender and post tender administration; reviewing and monitoring construction program; taking lead on site activities; ensure verification and inspection of site works are planned and implemented to maintain control; liaison with client, authorities and sub-contractors; contract administration and technical coordination and preparing reports and documentation
Oversee the maintenance and administration of the Quality Management System in orienting staff towards company goals
Provide advice on Quality Assurance matters
Manage the system of assessing sub-contractor competence and performance
Conduct the audit, including prepare or review audit checklists
Coordinate the company process / systems improvement initiative and facilitate in improvement projects as part of the company’s QMS efforts
Provide induction training to all staff on the Quality Management System
Initiate remedial or preventative measures within the company; follow-up on external audit findings and any client complaints
Ensure that any sub-contractors are assessed and monitored in accordance with the requirements of the Quality Management System
Assist client with Quality Assurance matters
PROJECT: Turnkey Non-Revenue Water reduction project covering the whole state of Selangor, Malaysia
Project worth MYR 400 million.
Quality Management Representative & QA/QC Manager
Ahmad Zaki Resources Berhad
05.1999 - 01.2003
Responsible for Ahmad Zaki Sdn Bhd’s Certification to MS: ISO 9002
Implementation of Quality System Program; establishing and updating Quality Assurance manual and procedures to be applied for various stages of the project
Monitoring all activity being performed on accordance with Quality Assurance manual; direct and supervise the inspection works at factory and field; managing and coordinate drawings and documentation at site
PROJECT MANAGER: Development of Training Institute DOE, Malaysia
Project value : MYR 10.83 million.
Deputy Construction Manager
IJM – Binamaju Sdn Bhd
01.1997 - 05.1999
Pre-tender and post tender administration; establish field organization through consultation with the project manager; taking lead on site activities; reviewing and monitoring construction program; ensure verification and inspection of site works are planned and implemented to maintain control; contract administration and technical coordination and preparing reports and documentation
LPS Binamaju Sdn Bhd (Malaysia) QA / QC / Technical Manager
PROJECT: Wastewater treatment packages at Putrajaya, Malaysia
Value of project: MYR 100.0 million.
Assistant Project Manager
High-Point Rendel Consultants
08.1995 - 01.1997
Pre-tender and post tender administration; contract administration; site works coordination; cost control and budget monitoring; liaison between client, authorities, consultants and contractors and preparing reports
Total project management works applied
PROJECT: Campus infrastructure works (C&S plus M&E) for International Islamic University Malaysia, Gombak, Selangor, Malaysia
Value of Project: MYR 200.0 million.
Project Engineer / Manager
Faber Group Berhad
01.1992 - 08.1995
Represent the General Manager in all project meetings and coordinate activities with consultants and contractors
Prepare and submit plan approval, drawings and work schedules in accordance to the requirements and standards of the professional and controlling authorities
Monitoring the work of consultants and contractors to ensure deadlines are met
Work closely with the marketing department to formulate development strategies that are in consonance with the marketing plan
Faber Hotel Holdings Sdn Bhd (Malaysia) Project Engineer / Manager
PROJECT: Major Rest and Service Area along the North-South Expressway, Malaysia
Five (5) motels and fifteen (15) restaurants
Value of Project: MYR 48.0 million.
Engineer-in-Training
Manpower
01.1985 - 01.1991
Building maintenance and undertake other duties as directed by the maintenance department
Project: University of Oklahoma, Norman campus facilities, Oklahoma, USA
QAQC, coordination and marketing works
Project: Semi-conductor factory (Santa Clara, California), Trading companies & USA Today (Dallas & Arlington, Texas), USA.
Education
B Sc. Civil Engineering -
University of Oklahoma
Skills
Performance Assessments
Quality Assurance
Document Management
Strategic Planning
Process Improvements
Multitasking Abilities
Continuous Improvement
Project Management
Project Coordination
Professional Registration
The Council for Regulating the Practice of Engineering Profession, Kingdom of Bahrain
Board of Engineers Malaysia (Graduate Member)
Recent Position
Engineering Program Specialist (Quality) / Deputy Quality Management Representative
Remuneration
CURRENT SALARY: BHD 2,622 (USD 6,955) + Family package
Telephone
+6017-5493232, +6017-6917495
Coursework
RENONG TRAINING SCHOOL (MALAYSIA):
MAKING EFFECTIVE PRESENTATION
REPORT AND BUSINESS WRITING
KEPNER-TREGOE PROBLEM SOLVING AND DECISION MAKING
EFFECTIVE TIME AND SELF MANAGEMENT
BUILDING EFFECTIVE PARTNERSHIP AT YOUR WORKPLACE
PERFORMANCE MANAGEMENT WORKSHOP
COUNSELLING TO IMPROVE PERFORMANCE AND WORK HABITS
APPLIED TECHNOLOGY CONFERENCES (MALAYSIA):
CONSTRUCTION CONTRACT : THE LATEST DEVELOPMENTS BY PROF. POWELL (UNIVERSITY MALAYA)
HSE COURSES (MALAYSIA):
DEPARTMENT OF ELECTRICITY SUPPLY & GAS
DEPARTMENT OF ENVIRONMENT
SIRIM TRAINING SERVICES SDN. BHD. (MALAYSIA):
ISO 9000 INTERNAL QUALITY AUDITING
EXECUTIVE STRATEGY MANAGER – BALANCED SCORECARD (PALLADIUM GROUP INC.) – STRATEGIC PLANNING SECTION, MINISTRY OF WORKS - BAHRAIN
ISO 9001:2008 (INFOVISION CONSULTANT – BAHRAIN)
ISO 9001:2008 AWARENESS & DOCUMENTATION
ISO 9001:2008 INTERNAL QUALITY AUDITING
PROJECT MANAGEMENT SYSTEM (SPM GROUP LTD - PMI) BAHRAIN