Mary Elizabeth Degullacion
Executive Administrator
Kampung Baharu Nilai, Negeri Sembilan,NILAI
Summary
Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Admin Operation Executive
GD Wealth Assets Sdn BHd
10.2022 - Current
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
RETAIL ASSOCIATE
ANAIKA COLLECTION SDN.BHD
01.2020 - 10.2022
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
MERCHANDISER/PROMOTER
ULTICO MARKETING SDN BHD
01.2019 - 01.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
High School Diploma -
SMK Bahang
Kota Kinabalu12.2011
Bachelor of Arts - Building Construction
Linton University College
Kota Kinabalu03-2020
Associate of Arts - Building Construction Technology
Kolej Teknologi Yayaysan Sabah
Kota Kinabalu11-2016
Skills
- Team leadership - Expert
- Skilled In Keynote, MS Office - Expert
- Startegic Planning - Intermediate
- Communication Skills - Expert
Personal Information
- IC No : 940323-12-5714
- Race & Religion : Visaya & Christian
- Age: 31
- Place of Birth: Sandakan, Sabah
- Date of Birth: 03/23/94
- Gender: Female
Courses Involved
03/2015, Safety at Construction Site – Green Card CIDB
Languages
4,B2,5,C1
Timeline
Admin Operation Executive
GD Wealth Assets Sdn BHd
10.2022 - Current
RETAIL ASSOCIATE
ANAIKA COLLECTION SDN.BHD
01.2020 - 10.2022
MERCHANDISER/PROMOTER
ULTICO MARKETING SDN BHD
01.2019 - 01.2020
High School Diploma -
SMK Bahang
Bachelor of Arts - Building Construction
Linton University College
Associate of Arts - Building Construction Technology
Kolej Teknologi Yayaysan Sabah
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