Summary
Overview
Work History
Education
Skills
Personal Information
Software
References
Timeline
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NOR ARTIKAH BINTI MANAF

Bachelor Of Agriculture (Aquaculture)
Lunas,Kedah

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Supervisor Big Pharmacy Sungai Buloh

BIG PHARMACY HEALTHCARE SDN BHD
09.2021 - 04.2024


  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Cultivated strong relationships with customer through consistent communication and excellent service delivery.
  • Achieved results by working with staff to meet established targets.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Generated reports detailing findings and recommendations.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Machine Operator

EPSON PRECISION (M) SDN BHD
11.2020 - 07.2021
  • Ensure machine runs smoothly, checking and evaluating the goods before proceed to next stage.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Operated machining equipment safely with team of operators.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Admin Assistant

KOLLING ENGINEERING SDN BHD
10.2019 - 10.2020
  • Handling and issues any requirement regarding foreign workers such as Visa, permit, fomema and salary.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained databases to track and record customer data.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Proven ability to learn quickly and adapt to new situations.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Internship Trainee/ Research Assistance

GRADUATE SCHOOL OF AGRICULTURE TOHOKU UNIVERSITY
05.2019 - 07.2019
  • Helping and organizing experiment regarding fish genetic.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.

Education

Bachelor In Agriculture (Aquaculture) -

Universiti Putra Malaysia
01.2015 - 05.2019

Sijil Pelajaran Malaysia (SPM) -

Sekolah Menengah Teknik Melaka
01.2012 - 05.2013

Skills

Idea Development and Brainstorming

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Personal Information

Age: 28 Years Old Birth: 21ST JULY 1996

Marital Status : Married

Software

Microsoft Office

Smart DynaMod Pos

WPS Office

References

MS. CHOW MEN YEE,

Pharmacist Manager

Big Pharmacy Sungai Buloh,

Big Pharmacy Healthcare Sdn Bhd,

+6012-565 2046

Timeline

Supervisor Big Pharmacy Sungai Buloh

BIG PHARMACY HEALTHCARE SDN BHD
09.2021 - 04.2024

Machine Operator

EPSON PRECISION (M) SDN BHD
11.2020 - 07.2021

Admin Assistant

KOLLING ENGINEERING SDN BHD
10.2019 - 10.2020

Internship Trainee/ Research Assistance

GRADUATE SCHOOL OF AGRICULTURE TOHOKU UNIVERSITY
05.2019 - 07.2019

Bachelor In Agriculture (Aquaculture) -

Universiti Putra Malaysia
01.2015 - 05.2019

Sijil Pelajaran Malaysia (SPM) -

Sekolah Menengah Teknik Melaka
01.2012 - 05.2013

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NOR ARTIKAH BINTI MANAFBachelor Of Agriculture (Aquaculture)