Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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NOR AIDA ZAIHASRA AB AZIZ

REMITTANCE OFFICER
Semenyih,No.31,Jln 1/3D Ecohill ,Selangor,MY

Summary

Experienced Customer Services and Remittance Officer with over 7 years in Banking Industry. Excellent in processing Outward payments,Loan and sending swift message.

Overview

2
2
Languages
5
5
years of post-secondary education
7
7
years of professional experience

Work History

REMITTANCE OFFICER

SUMITOMO MITSUI BANKING CORPORATION
KUALA LUMPUR,, MALAYSIA
08.2017 - Current
  • To ensure all transactions are processes accurately and timely in full compliance with customer's instructions, Bank policies and procedures.
  • To prepare Day End Reconciliation required by management
  • To process transactions for Outward and Loan.
  • To process investigations cases e.g: Fund Held Back/Unable to Apply Fund, Return Fund, Cancellation, Amendment and Charges.
  • To perform fund reporting
  • Be able to do filling and Ad hoc tasks.
  • Carried out day-day-day duties accurately and efficiently.

EXECUTIVE OPERATIONS/CUSTOMER SERVICE

HONG LEONG BANK MALAYSIA
KLIA, MALAYSIA
02.2014 - 02.2017

· Received and count working cash at beginning of shift

· Identify customers, validate and cash cheque

· Accept cash and cheque for deposit and check accuracy of deposit cash

· Process cash and cheque withdrawls

· Issuing bank cards, bankers cheque, telegrapic transfer,and instant bank transfer(ibg)

· Perform services for western union

· Record all transactions promptly, accurately and in compliance with bank procedures

· Answers inquiries regarding saving, current, loan, mortgage and other bank related products

· Attempt to resolve issues and problems with customer’s accounts

· Initiate and open new accounts

· Perform maintenance after opening accounts

· Perform front-line transactions and over-the-counter operations which include buy and sell of foreign currency, remittance services and other product offered, promptly and accurately.

· Carry out back-office banking operations and support tasks.

· To prepare financial report for internal operation and other statutory submission.

· Promote the bank's products and services.

· Any other tasks/duties/assignments as and when directed/assigned by the management from time to time/ as per business requirement.

Education

BACHELOR DEGREE - MASS COMMUNICATION AND MEDIA STUDIES(ADVERTISING)

Uitm Teknologi Mara Malaysia
Shah Alam, Malaysia
03.2011 - 03.2013

DIPLOMA - ART AND DESIGN DEPARTMENT GRAPHIC AND MEDIA DIGITA

UNIVERSITY TECHNOLOGY MARA,
LENDU, MELAKA
03.2005 - 03.2008

Skills

    PAYCIS

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Additional Information

NAME : HANIM NASUTY

TELEPHONE : 013-3646449

DESIGNATION : BRANCH SERVICE MANAGER AND OPERATIONS

ORGANIZATION : HONG LEONG BANK BERHAD

NAME : YAP LING SIM

TELEPHONE : 012-8150012

DESIGNATION : MANAGER

ORGANIZATION : SMBC MALAYSIA

Timeline

REMITTANCE OFFICER

SUMITOMO MITSUI BANKING CORPORATION
08.2017 - Current

EXECUTIVE OPERATIONS/CUSTOMER SERVICE

HONG LEONG BANK MALAYSIA
02.2014 - 02.2017

BACHELOR DEGREE - MASS COMMUNICATION AND MEDIA STUDIES(ADVERTISING)

Uitm Teknologi Mara Malaysia
03.2011 - 03.2013

DIPLOMA - ART AND DESIGN DEPARTMENT GRAPHIC AND MEDIA DIGITA

UNIVERSITY TECHNOLOGY MARA,
03.2005 - 03.2008
NOR AIDA ZAIHASRA AB AZIZ REMITTANCE OFFICER