Experienced Customer Services and Remittance Officer with over 7 years in Banking Industry. Excellent in processing Outward payments,Loan and sending swift message.
· Received and count working cash at beginning of shift
· Identify customers, validate and cash cheque
· Accept cash and cheque for deposit and check accuracy of deposit cash
· Process cash and cheque withdrawls
· Issuing bank cards, bankers cheque, telegrapic transfer,and instant bank transfer(ibg)
· Perform services for western union
· Record all transactions promptly, accurately and in compliance with bank procedures
· Answers inquiries regarding saving, current, loan, mortgage and other bank related products
· Attempt to resolve issues and problems with customer’s accounts
· Initiate and open new accounts
· Perform maintenance after opening accounts
· Perform front-line transactions and over-the-counter operations which include buy and sell of foreign currency, remittance services and other product offered, promptly and accurately.
· Carry out back-office banking operations and support tasks.
· To prepare financial report for internal operation and other statutory submission.
· Promote the bank's products and services.
· Any other tasks/duties/assignments as and when directed/assigned by the management from time to time/ as per business requirement.
PAYCIS
NAME : HANIM NASUTY
TELEPHONE : 013-3646449
DESIGNATION : BRANCH SERVICE MANAGER AND OPERATIONS
ORGANIZATION : HONG LEONG BANK BERHAD
NAME : YAP LING SIM
TELEPHONE : 012-8150012
DESIGNATION : MANAGER
ORGANIZATION : SMBC MALAYSIA