Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
NOR AFFRINA NABILA HUDA BINTI MAT ARIFF

NOR AFFRINA NABILA HUDA BINTI MAT ARIFF

FINANCE EXECUTIVE
PUCHONG,SELANGOR,CA

Summary

Equipped with strong problem-solving abilities, excellent time management, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Finance Executive

REDONE NETWORK SDN BHD
03.2021 - Current
  • Executed timely daily payment updates, supporting accurate cash flow tracking and financial reporting.
  • Managed end-to-end staff claim processes, including submission review, policy compliance checks, and reimbursement coordination.
  • Managed the creation and issuance of Purchase Orders (POs) following the approval of Purchase Requisitions (PRs)
  • Ensured compliance with all relevant regulations, maintaining accurate records of financial transactions and reporting requirements.
  • Promoted from Finance Assistance (Mar' 2021) to Finance Executive (Feb' 2025).

Customer Service Executive

REDCONTACT SDN BHD
10.2018 - 02.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
  • Promoted from Customer Service to Finance Assistance in Parent Company (REDONE NETWORK SND BHD) on Mar'2021.

Senior Customer Service Representative

WATSONS MALAYSIA SDN BHD
08.2017 - 09.2018
  • Delivered exceptional front-line customer service, ensuring a positive shopping experience and handling escalated customer concerns professionally.
  • Handled transactions, returns, and exchanges in accordance with company policy, maintaining high accuracy in cash handling and POS operations..
  • Assisted in merchandising, stock replenishment, and promotional activities to enhance product visibility and customer engagement.

PROMOTER (PART TIME)

AEON IOI PUCHONG JAYA
01.2014 - 12.2016
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.
  • Identified interested and qualified customers to provide potential customers with additional information regarding product.

Education

DIPLOMA IN ACCOUNTING

UITM SEGAMAT
JOHOR
04.2001 -

SMK PUCHONG PERDANA
PUCHONG, SELANGOR
04.2001 -

Skills

Teamwork and collaboration

Reliability

Self motivation

Problem-solving abilities

Excellent communication

Professionalism

Software

MICROSOFT OFFICE SUITE (WORD, EXCEL, POWERPOINT)

EXCEL (ADVANCED: VLOOKUP, PIVOTTABLES)

Interests

VOLUNTEERING OR MENTORING → EMPATHY, COMMUNICATION

TEAM SPORTS → COLLABORATION, LEADERSHIP

Timeline

Finance Executive

REDONE NETWORK SDN BHD
03.2021 - Current

Customer Service Executive

REDCONTACT SDN BHD
10.2018 - 02.2021

Senior Customer Service Representative

WATSONS MALAYSIA SDN BHD
08.2017 - 09.2018

PROMOTER (PART TIME)

AEON IOI PUCHONG JAYA
01.2014 - 12.2016

DIPLOMA IN ACCOUNTING

UITM SEGAMAT
04.2001 -

SMK PUCHONG PERDANA
04.2001 -

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NOR AFFRINA NABILA HUDA BINTI MAT ARIFFFINANCE EXECUTIVE