Nor Afandi Bin Shahabudin - Sales Manager

Summary

Dynamic Sales Manager with a proven track record at Tm Technology Services Sdn. Bhd., excelling in client relationship management and strategic planning. Achieved consistent sales growth through innovative strategies and exceptional customer service, fostering loyalty and repeat business. Skilled in sales tracking and adept at negotiating favorable contracts for enhanced profitability.

Performance-oriented Sales Leader offering exceptional record of achievement over 33-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

33

years of professional experience

1

Language

Work History

Sales Manager

Tm Technology Services Sdn. Bhd

09.1992 - 12.2025

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Built long-lasting client relationships through excellent customer service and consistent followups.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Education

Master of Science - Management

Universiti Utara Malaysia

Kedah

04.2001 -

Skills

Sales planning

Client relationship management

Staff management

Sales tracking

Business planning

Relationship building

Account management

Strategic planning