Nor Ikhwan Bin Ali

• Perform end-to-end QA for backend APIs and frontend web applications.
• Develop automated regression and integration tests using Playwright (UI + API) and TypeScript.
• Maintain Gherkin-based scenarios and support the migration to a unified Playwright + TypeScript framework.
• Collaborate with engineers to reproduce, validate, and verify bug fixes.
• Improve QA processes, test strategy, and release readiness across the development lifecycle.
• Work in a Kanban environment with 2-week release cycles.
• HR Technology / Talent Intelligence Platform

Key Projects:

• Feedback Cycle Module - API + UI testing and automation for core workflows.
• Cognito Migration - Validated authentication migration from Auth0 to AWS Cognito.
• RBAC Migration - Tested new permission logic and access boundaries.
• Unified App - Regression and functional testing after platform consolidation.

Notable Contributions:

• Strengthened product stability through expanded API and UI automation.
• Key contributor in migrating automation from Gherkin to Playwright + TypeScript.
• Integrated AI-powered tools (Copilot, Claude Code, Playwright MCP) to accelerate test creation and debugging.
• Improved release reliability by identifying and closing test coverage gaps.
• Supported agile development methodologies by participating in daily stand-ups, sprint planning sessions, and retrospectives.

• Developed and maintained automation scripts for internal insurance applications.
• Performed regression and sanity testing for patch deployments.
• Participated in agile/scrum ceremonies and supported CI/CD automation initiatives.
• Automated routine operational tasks to improve team efficiency.
• Contributed to major internal projects including Evia, CR Interfund, Balance Scorecard, and MAR.

• Designed high-level and low-level test plans for enterprise applications.
• Developed and executed automation scripts for functional and regression testing.
• Conducted SIT, UAT, and MTP testing across multiple global projects.
• Set up and executed performance tests using HP LoadRunner and AEM Performance Center.
• Supported large-scale initiatives including the HPE Spinoff/Merge, TSA-Exit, and DMO projects.

• Executed QA and certification testing using Collis Tools for payment terminals.
• Developed test plans, test scripts, FRS documents, and user manuals.
• Worked closely with developers to ensure defect resolution before release.
• Provided on-site support during client testing phases.
• Contributed to major payment projects for BRI, CIMB, GPAP, WeBuy, and Sushi King.

• Managed global infrastructure of 1000+ servers (ProLiant, Blade, VMware).
• Performed remote server administration, OS builds, DNS requests, and application installations.
• Handled incident and problem management, including RCA and escalation handling.
• Participated in Change Management (CAB meetings, downtime coordination, testing).
• Reduced monthly incident tickets from 3000+ to under 1000 through proactive problem management.
• Supported major integration and migration projects for Agilent Technologies.