A-16-1, Apartment Jasmin, Jalan 3/27, Taman Setapak Jaya Baru
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
Work History
Senior Supervisor (Purchasing & Administrative)
Alam Flora Environmental Solutions Sdn Bhd
Persiaran Kerja, Hicom Industrial Park
10.2014 - Current
Engagement and Negotiation with clients and vendors including oversight and management of all contracts for facility services.
Issue Purchase Requisition and Purchase Order to suppliers and constantly follow up to ensure prompt delivery goods, material specification, value discrepancy, warranty claims and damage and return of good by using SAP system
Deal with non-supplied, under orders, over orders and damaged goods
To implement cost saving in all mechanical, electrical, civil equipment and consumables purchase.
Manage and oversee facilities project progress.
Project management tasks include extensive supervision cooperative work with vendors to gather estimates and adhere to budget forecasts.
Contractor engagement including oversight and management of all contracts for facility services.
Responsible for facility equipment, systems audit and records retention. This include administrative work for example responsible for safety and the quality of onsite job.
Perform safety Inspection on equipment and machineries
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Ran errands and provided general office support in a professional environment.
Managed time efficiently in order to complete all tasks within deadlines.
Worked well in a team setting, providing support and guidance.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Applied effective time management techniques to meet tight deadlines.
Identified issues, analyzed information and provided solutions to problems.
Admin Assistant, Facilities & Admin Management
UTMSpace Berhad
Jalan Tun Razak
06.2013 - 10.2014
Arranged conference rooms and facilities to prepare for meetings.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
Updated tracking system monitoring facilities-related materials, supplies and equipment.
Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
Served as point of contact for internal and external customers seeking support and information.
Communicated with general managers and facility teams regarding upcoming repairs and projects.
Performed routine clerical tasks by scanning, filing and copying documents.
Performed routine analysis and calculations to process data for internal reports.
Composed, edited and prepared correspondence and other department documents.
Provided support and services related to mail and deliveries.
Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
Screened phone calls to take messages and route calls to appropriate personnel.
Conducted regular facility inspections to identify repair needs or improvements.
Assisted with meetings and conference room reservations.
Prepared transportation arrangements, itineraries and expense reports for two executives.
Assistant Officer (MS)
TM Sales & Services Sdn Bhd (Subsidiary to TM Berhad)
Tmpoint Titiwangsa branch
02.2005 - 06.2013
Gained strong leadership skills by managing projects from start to finish.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Organized and detail-oriented with a strong work ethic.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked flexible hours across night, weekend and holiday shifts.
Resolved problems, improved operations and provided exceptional service.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Self-motivated, with a strong sense of personal responsibility.
Gained extensive knowledge in data entry, analysis and reporting.
Developed strong organizational and communication skills through coursework and volunteer activities.
Identified issues, analyzed information and provided solutions to problems.
Point of reference of Customer Service Representative
Education
Bachelor of Engineering - Electrical Engineering
University of Technology Malaysia (UTM)
Kuala Lumpr
10.2011 - 11.2018
Diploma Engineering - Electronic (Communications)
Polytechnic Port Dickson
Negeri Sembilan
11.2001 - 12.2004
Skills
Purchasing and procurement
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Timeline
Senior Supervisor (Purchasing & Administrative)
Alam Flora Environmental Solutions Sdn Bhd
10.2014 - Current
Admin Assistant, Facilities & Admin Management
UTMSpace Berhad
06.2013 - 10.2014
Bachelor of Engineering - Electrical Engineering
University of Technology Malaysia (UTM)
10.2011 - 11.2018
Assistant Officer (MS)
TM Sales & Services Sdn Bhd (Subsidiary to TM Berhad)
Senior HR Executive at SERI ALAM PROPERTIES SDN BHD (Subsidiaries Of Group UMLand Bhd)Senior HR Executive at SERI ALAM PROPERTIES SDN BHD (Subsidiaries Of Group UMLand Bhd)