Noor Shahida Rusili
Sales Associate
Petaling Jaya,Selangor
Summary
Dynamic sales professional with experience in customer service and relationship selling. Benefited from structured training and a supportive environment, enabling me to perform effectively while enhancing customer satisfaction and brand loyalty.
Overview
12
12
years of professional experience
Work History
Sales Associate
Ableitner Food Sdn Bhd (Melvados)
09.2024 - 10.2025
- Created a welcoming atmosphere for all customers.
- Enhanced customer satisfaction by delivering outstanding service and resolving concerns efficiently.
- Executed stock rotation to optimize inventory management and presentation.
Sales Assistant , Supervisor
Mobile Ocean Eleven Sdn Bhd (CelcomDigi Authorized Reseller)
06.2022 - 08.2024
- Offered specific product options to satisfy customer demands.
- Enhanced customer satisfaction by actively listening and resolving concerns efficiently.
- Developed effective solutions to improve overall customer satisfaction.
Restaurant Crew Member *Part Time
Cosmo Restaurants Sdn Bhd (Burger King)
11.2020 - 07.2021
- Boosted average check amounts by effectively recommending additional food options.
- Offered courteous greetings and responded promptly to menu-related questions.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
Boutique Assistant
Butik Qaseh Fesyen
03.2014 - 07.2018
- Created a comfortable and inviting boutique environment to make customers feel welcomed and confident in making purchases.
- Provided exceptional service and ensured pleasant shopping experiences for retail customers.
- Engaged in friendly conversations with customers to better understand individual needs.
Education
2010 - 2011 SMA At-Tanwiriah
Muar Johor2007 - 2009 SAMT Tengku Ampuan Jemaah
Shah Alam SelangorSkills
Exceptional customer service
Timeline
Sales Associate
Ableitner Food Sdn Bhd (Melvados)
09.2024 - 10.2025
Sales Assistant , Supervisor
Mobile Ocean Eleven Sdn Bhd (CelcomDigi Authorized Reseller)
06.2022 - 08.2024
Restaurant Crew Member *Part Time
Cosmo Restaurants Sdn Bhd (Burger King)
11.2020 - 07.2021
Boutique Assistant
Butik Qaseh Fesyen
03.2014 - 07.2018
2010 - 2011 SMA At-Tanwiriah
2007 - 2009 SAMT Tengku Ampuan Jemaah