MS POWERPOINT & MS EXCEL
NOOR QUSHARINA FISOL
SHIFT MANAGER
KEDAH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Shift Manager
MARRYBROWN TANJUNG MALIM,AROMA AVENUE SDN.BHD NO.1,SUSUR WANGSA PERMAI,TAMAN WANGSA PERMAI 35900
TANJUNG MALIM
12.2022 - 03.2023
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Set overall vision and provided team leadership.
- Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
- Exercised composure under pressure and in escalated customer service scenarios.
Education
High School Diploma -
01.2005 - 12.2009
Skills
Schedule Management
Software
Certification
STARTING FOR PART TIME CREW AT MARRYBROWN JITRA KEDAH
Timeline
Shift Manager - MARRYBROWN TANJUNG MALIM,AROMA AVENUE SDN.BHD NO.1,SUSUR WANGSA PERMAI,TAMAN WANGSA PERMAI 35900
12.2022 - 03.2023
MARRYROWN TANJUNG MALIM,AS BACKUP MANAGER UNTILL MAC 2023
12-2022
CM - Certified Manager Certification
11-2021
TRAINNING AT BUKIT MERTAJAM AS SHIFT MANAGER
01-2020
PERMENANT STAFF AT MARRYBROWN AMPANG BUSSINESS CENTRE
01-2019
STARTING FOR PART TIME CREW AT MARRYBROWN JITRA KEDAH
06-2018
SMK TANAH MERAH PENDANG(2007)) - High School Diploma,
01.2005 - 12.2009
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