Microsoft Excel
Noor Maizura Binti Mohamad Mohd
Health Care Profession
Bayan Lepas,Bayan Lepas
Summary
Driven by a results-focused approach, I excelled at RJ Food Caterer by fostering high-performing teams and minimizing cash discrepancies, showcasing my cash handling and leadership skills. My background in healthcare, highlighted by improving patient satisfaction and recovery outcomes, demonstrates my ability to manage high-pressure situations with patience and composure.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Service Cashier , Side Plant Supervisor
RJ Food Catherer
Pulau Pinang
11.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Defined clear targets and objectives and communicated to other team members.
Clinical Nurse
Qualitas Healthcare, Klinik Health Plus
Pulau Pinang
01.2016 - 02.2018
- Handled patient transfers, following safety protocols to prevent injuries.
- Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Responded to patient emergencies to provide prompt and correct intervention .
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
Staff Nurse Surgical Ward
Pantai Hospital Pulau Pinang
Pulau Pinang
03.2014 - 12.2015
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Developed and implemented individualized patient care plans for optimal outcomes.
Medical Ward Staff Nurse
Island Hospital
Pulau Pinang
05.2013 - 02.2014
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Mentored new nursing staff, supporting their professional growth and development.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
- Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
Ward Aid , Pediatric Ward
Lam Wah Ee Hospital
Pulau Pinang
07.2009 - 05.2010
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
- Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
- Reduced medication errors through meticulous charting and double-checking dosages.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
Education
No Degree - Diploma In Nursing
Segi College
Pulau Pinang 04.2001 -
No Degree - Sekolah Menengah
Sekolah Menengah Kebangsaan Batu Maung
Batu Maung, Penang, Malaysia 04.2001 -
Skills
Customer Service
Cash Handling
Customer Complaint Resolution
Patience and composure
Software
Microsoft Word
Power Point
Languages
Malay, English
Native language
Malay
Proficient
C2
English
Advanced
C1
Certification
Diploma in Nursing
Interests
Indoor and outdoor activities
Timeline
Customer Service Cashier , Side Plant Supervisor
RJ Food Catherer
11.2020 - Current
Clinical Nurse
Qualitas Healthcare, Klinik Health Plus
01.2016 - 02.2018
Diploma in Nursing
06-2014
Staff Nurse Surgical Ward
Pantai Hospital Pulau Pinang
03.2014 - 12.2015
Medical Ward Staff Nurse
Island Hospital
05.2013 - 02.2014
Ward Aid , Pediatric Ward
Lam Wah Ee Hospital
07.2009 - 05.2010
No Degree - Diploma In Nursing
Segi College
04.2001 -
No Degree - Sekolah Menengah
Sekolah Menengah Kebangsaan Batu Maung
04.2001 -
Similar Profiles
Srinivasa Rao JalluSrinivasa Rao Jallu
Manager - Utility and Maintenance at Devyani Food Industries Ltd ( RJ Corp)Manager - Utility and Maintenance at Devyani Food Industries Ltd ( RJ Corp)
Brennan LeaBrennan Lea
Field Services Representitive/Contract Administrator at RJ BurnsideField Services Representitive/Contract Administrator at RJ Burnside
Daniel PetersonDaniel Peterson
Volunteer at RJ EnterpriseVolunteer at RJ Enterprise