NOOR LYANA NOORDIN
CREWING MANAGER
Kuala Lumpur
Summary
With a versatile skill set in project management, problem-solving, and collaboration, bringing a fresh perspective and a strong commitment to quality and success. Recognized for delivering effective solutions through adaptability and a proactive approach.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Crewing Manager
ICrew Sdn Bhd
01.2024 - Current
- Coordinated training programs tailored to individual crew member''s needs, promoting continuous skill development.
- Evaluated the effectiveness of current recruitment strategies, making necessary adjustments to attract and retain top-performing crew members.
- Enhanced crewing efficiency by implementing streamlined recruitment processes and systems.
- Conducted regular performance evaluations, identifying areas of improvement and providing constructive feedback to employees.
- Implemented thorough onboarding programs, effectively preparing new hires for their roles within the organization.
- Monitored compliance with internal policies as well as external regulations related to employment practices.
- Ensured timely payroll processing and accurate recordkeeping for all crew members.
- Optimized scheduling processes to ensure adequate staffing levels while minimizing labor costs.
- Negotiated competitive compensation packages with prospective employees that aligned with company budgetary constraints while remaining attractive to top talent.
- Reduced turnover rates by providing ongoing support and professional development opportunities for crew members.
- Developed strong relationships with external partners, expanding our network of qualified candidates for open positions.
- Planned routes and travel speeds to meet scheduling and delivery goals.
Business Development
Oceanex Solutions and Services Sdn Bhd
11.2021 - 12.2023
- Establish the platform to support an effective tender submission through the development of the tender organization, budget, schedule, and administrative controls.
- Control the efficient performance of the tender through ensuring strict adherence to the tender schedule, action tracking and closeout, facilitation of weekly and gate review meetings, and budget tracking.
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Arranging business development meetings with prospective clients.
- Develop and maintain an effective and collaborative interface with clients throughout the tender process
- Work with clients to understand process and support on importation and exportation of material, equipment, and vessels in relevant countries
- Liaise with logistics agents and services providers for any issue and any potential claims
- Work with government agencies such Immigration for issuing visa, MOF, SSM, Customs and embassies
- In charge of the startup for crew manning agency
- Assisting ship owners and ship managers to clear their vessels through customs and immigration
- Cargo handling and loading and unloading operations
- Assisting crew changes and other crew support services.
Senior Admin Executive
Mont Kiara International School
04.2018 - 11.2021
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Collected data, input records, and protected electronic files.
- Successfully processed over 100 student and guardian visa applications, resulting in a 95% approval rate.
- Executing tasks related to meeting student enrollment goals and maintaining relationships with current and prospective families.
- Provide administrative support using a variety of computer and clerical systems.
Admin Cum HR Executive
Malvern International Academy
04.2015 - 04.2018
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
- Partnered with the HR manager to strategically plan, coordinate, and execute the administrative functions of the organization.
- Led the recruiting, interviewing, and hiring process for new staff, and consulted with top executives on strategic planning.
- Served as a liaison between management and employees, and liaised with the Immigration Department to secure student visas.
Education
BBA (Hons) Management and Entrepreneurship - Business Administration
Universiti Kuala Lumpur Business School
07.2012 - 10.2014
Diploma in Business Management - Business Management
Kolej Poly-Tech MARA, Kuantan
07.2009 - 10.2012
Skills
Management Skills
Languages
English
Malay
Timeline
Crewing Manager
ICrew Sdn Bhd
01.2024 - Current
Business Development
Oceanex Solutions and Services Sdn Bhd
11.2021 - 12.2023
Senior Admin Executive
Mont Kiara International School
04.2018 - 11.2021
Admin Cum HR Executive
Malvern International Academy
04.2015 - 04.2018
BBA (Hons) Management and Entrepreneurship - Business Administration
Universiti Kuala Lumpur Business School
07.2012 - 10.2014
Diploma in Business Management - Business Management
Kolej Poly-Tech MARA, Kuantan
07.2009 - 10.2012
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