Noorlaily Aziz
Kuala Lumpur
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Assistant Manager
OSK Supplies Sdn Bhd
01.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Reduced procurement costs by effectively negotiating with suppliers and securing favorable contracts.
- Assisted in the development of annual budgets, forecasting procurement needs based on historical trends and upcoming projects.
- Developed strong working relationships with staff, fostering a positive work environment.
- Streamlined purchasing processes for increased efficiency, implementing electronic databases and tracking systems.
- Participated in negotiations process, establishing mutually beneficial terms for both parties involved in the agreement.
- Managed supplier relationships, fostering trust and ensuring timely delivery of goods and services.
- Sourced vendors, built relationships, and negotiated prices.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Conduct supplier performance evaluation , resulting in improved service levels and reduced lead times.
Senior Executive - Procurement
OSK Supplies Sdn Bhd
01.2018 - 12.2021
- Continuously negotiation with vendor to archive competitive price for group.
- Optimized daily operations, ensuring seamless product availability to ensure delivery on time as per site requirement.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Executive - Procurement
Malta Corp Sdn Bhd
04.2012 - 12.2017
- Built relationships with vendors to negotiate ideal terms for purchases.
- Delivered substantial bottom-line impact by identifying inefficiencies in existing procurement processes and implementing corrective measures.
- Developed strong relationships with vendors, fostering a collaborative environment for mutual benefit.
- Maintained current understanding of pricing structures, market conditions and trends in industry.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Junior Purchasing Asistant
Kembang Serantau Sdn Bhd
07.2009 - 03.2012
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Resolved discrepancies between purchase orders and invoices promptly, maintaining a high level of accuracy in financial records.
- Maintained complete documentation and records of all purchasing activities.
- Improved supplier relationships through regular communication and transparent dealings.
Customer Service Manager
Thoroughbred IT Marketing & Services Sdn Bhd
01.2003 - 01.2009
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
- Followed through with client requests to resolve problems.
Education
Bachelor of Science - Information Technology (Computer)
University Technology Malaysia
Kuala Lumpur 04.2001 -
High School Diploma -
Polytechnic Johor Bahru
Pasir Gudang, Johor 04.2001 -
Skills
Operations management
Cost reduction
Problem-solving
Decision-making
Negotiation
Strategic thinking
Team leadership
Teamwork and collaboration
Adaptability and flexibility
Timeline
Assistant Manager
OSK Supplies Sdn Bhd
01.2022 - Current
Senior Executive - Procurement
OSK Supplies Sdn Bhd
01.2018 - 12.2021
Executive - Procurement
Malta Corp Sdn Bhd
04.2012 - 12.2017
Junior Purchasing Asistant
Kembang Serantau Sdn Bhd
07.2009 - 03.2012
Customer Service Manager
Thoroughbred IT Marketing & Services Sdn Bhd
01.2003 - 01.2009
Bachelor of Science - Information Technology (Computer)
University Technology Malaysia
04.2001 -
High School Diploma -
Polytechnic Johor Bahru
04.2001 -
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