Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noorhani Mustaffa

Sr Finance Executive
Kajang

Summary

Hardworking and passionate job seeker.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

Sr Finance Executive

DHL Asia Pacific Shared Services Sdb Bhd
08.2012 - 08.2024
  • Attending queries via system and email from supplier/stake holder
  • Validate shipment data and maintain/rectify the record.
  • Liaise with internal and external contacts to request and follow-up relevant information to support correct, timely and complete billing account cycle.
  • Assisted in the development of new billing policies and procedures to adapt to changing business needs or industry requirements.
  • Coordinated with external vendors for seamless integration of third-party software solutions into existing billing systems.
  • Participated in cross-functional projects as a subject matter expert on billing processes, contributing valuable insights to company-wide initiatives.
  • Developed strategic plans for day-to-day financial operations.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Conducted regular audits on billing records to ensure compliance with company standards and industry regulations.

CLAIM EXECUTIVE

Chartis Insurance Sdn Bhd
07.2010 - 07.2012
  • Investigated fraudulent claims thoroughly, protecting company resources from unnecessary payouts.
  • Managed high volume of claims simultaneously while maintaining attention to detail and meeting deadlines.
  • Conducted thorough investigations of complex claims, ensuring all relevant facts were considered before making decisions.
  • Liaised with legal teams on disputed claims, ensuring appropriate representation for company during litigation proceedings.

Administrative Assistant

Stilo Image Enterprise
02.2005 - 04.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

BBA - International Business

Universiti Teknologi MARA
04.2001 -

High School Diploma -

Universiti Teknologi MARA
04.2001 -

Skills

Auditing and assurance

Regulatory compliance

Financial risk assessment

Data inputting

Data analysis

Teamwork and collaboration

Customer service

Problem-solving

Willing to learn

Multitasking

Timeline

Sr Finance Executive

DHL Asia Pacific Shared Services Sdb Bhd
08.2012 - 08.2024

CLAIM EXECUTIVE

Chartis Insurance Sdn Bhd
07.2010 - 07.2012

Administrative Assistant

Stilo Image Enterprise
02.2005 - 04.2008

BBA - International Business

Universiti Teknologi MARA
04.2001 -

High School Diploma -

Universiti Teknologi MARA
04.2001 -
Noorhani MustaffaSr Finance Executive