Summary
Overview
Work History
Education
Skills
Career Objective
Awards
TRAVEL EXPERIENCE:
DRIVING LICENSE
References
Personal Details
Timeline
Generic

NOOR HAFEZA NOORDIN

Lot 4068, Jalan Rebung, Bukit Kapar, 42200 Kapar, Selangor Darul Ehsan, Malaysia

Summary

Highly organized and detail-oriented Customer Service with 10 years experience in the shipping logistics and supply chain field. Expertise in booking vessels, managing cargo shipments, shipping documentation, tracking orders, and coordinating with Carrier / Liner & Shipper to ensure timely delivery.

Overview

21
21
years of professional experience

Work History

Warehouse Supervisor

TOP GLOVE CORPORATION BERHAD
04.2004 - 04.2014

Assistant Customer Service Manager

MINE LOGISTICS SDN BHD
04.2014 - 04.2019

Senior Customer Service Executive

TOPLINK LOGISTICS SDN BHD
04.2019 - Current

Education

Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah Kebangsaan (P) Kapar
2023

Skills

    SHIPPING & LOGISTICS INDUSTRIES:

  • Customer Service
  • Product and service knowledge
  • Problem-solving skills
  • Time Management
  • Multitasking
  • Customer Relations
  • TRAVEL:

  • Prepare travel planning / Itinerary, including flight, hotel and car rental reservations

Career Objective

  • Eager to start a career in travel agency. My objective is to apply my passion for travel, strong organizational skills, and a keen eye for detail to facilitate smooth and cost-effective travel experiences for clients, while continuously learning from leaders.

Awards

• Best Employee Award - 2016 (Mine Logistics Sdn Bhd)

• Best Attendance Award - 2018 (Mine Logistics Sdn Bhd)

• 5 Years Long Service Award - 2024 (Toplink Logistics Sdn Bhd)

TRAVEL EXPERIENCE:

(1) Tokyo, Japan (03/03/16 - 07/03/16)

(2) Seoul, Korea (09/11/16 - 24/11/16)

(3) Jogjakarta, Indonesia (10/03/17 - 14/03/17)

(4) South Island of New Zealand (04/12/17 - 11/12/17)

(5) Melbourne, Australia (11/12/17 - 13/12/17)

(6) Melbourne, Australia (22/03/18 - 17/03/18)

(7) Tokyo, Japan (16/12/18 - 18/12/18)

(8) Sapporo, Hokkaido, Japan (18/12/18 - 26/12/18)

(9) Jeju Island, Korea (20/01/19 - 25/01/19)

(10) Bali, Indonesia (14/02/19 - 15/02/19)

(11) Komodo Island, Indonesia (15/02/19 - 19/02/19)

(12) Bali, Indonesia (11/10/19 - 15/10/19)

(13) Bali, Indonesia (15/09/22 - 18/09/22)

(14) Norway, Sweden, Finland (06/10/22 - 23/10/22)

(15) Hatyai, Thailand (09/12/22 - 12/12/22)

(16) Surabaya, Indonesia (20/01/2023 - 25/01/2023)

(17) Iceland (11/08/23 - 22/08/23)

(18) London (22/08/23 - 25/08/23)

(19) Osaka, Kyoto, Shirakawago, Kawaguchiko, Japan (19/01/24 - 28/01/24)

(20) Kunming, China (27/04/24 - 05/05/24)

(21) Perth, Australia (14/09/24 - 17/09/24)

DRIVING LICENSE

B2, D

References

Jess Ng Hui Ying

TOPLINK LOGISTICS SDN BHD (General Manager)

012-9151128

Norfairulliza Binti Taslim

Majlis Bandaraya Subang Jaya (Friend)

012-3334361

Personal Details

Date of birth:

02 August 1986

Place of birth:

Hospital Besar Tengku Ampuan Rahimah Klang

Driver's license:

B2 & D

Gender:

Female

Nationality:

Malaysia

Status:

Single

Timeline

Senior Customer Service Executive

TOPLINK LOGISTICS SDN BHD
04.2019 - Current

Assistant Customer Service Manager

MINE LOGISTICS SDN BHD
04.2014 - 04.2019

Warehouse Supervisor

TOP GLOVE CORPORATION BERHAD
04.2004 - 04.2014

Sijil Pelajaran Malaysia (SPM)
NOOR HAFEZA NOORDIN