Hi, I’m
Noor Fidza Mohd Amin Nordin
Sales & Service
Negeri Sembilan,Seremban
Overview
2
years of professional experience
Work History
Coway Malaysia (M) Sdn Bhd
Sales & Service
06.2023 - Current
Job overview
- Maintained up-to-date knowledge of products and services offered.
- Reduced customer complaints significantly by proactively resolving potential issues before escalation.
- Delivered impactful product demonstrations that showcased value propositions effectively to prospective clients.
- Improved overall team performance through consistent coaching, mentoring, and sharing of best practices.
- Developed strong client relationships through excellent communication skills and tailored sales presentations.
- Enhanced product knowledge by conducting thorough research on industry trends and competitor offerings.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
PXP ENTERPRISE SDN BHD
Sales Representative
09.2022 - 05.2023
Job overview
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Identified and tapped into new markets, significantly expanding customer base.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Education
Sek Men Keb Dato Undang Musa Al HajJelebu Negeri Sembilan
1998
University Overview
Skills
Store opening and closing
Product and service sales
Cash Handling
Point of sale operation
Till counting
Guest seating arrangements
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Flexible and Adaptable
Self-Motivated
Active Listening
Good Telephone Etiquette
Interpersonal Communication
Dependable and Responsible
Attention to Detail
Timeline
Sales & Service
Coway Malaysia (M) Sdn Bhd
06.2023 - Current
Sales Representative
PXP ENTERPRISE SDN BHD
09.2022 - 05.2023
Sek Men Keb Dato Undang Musa Al Haj