Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noor Azni Mohd Feisaluddin

Alor Setar

Summary

Adept Customer Service Representative with a proven track record at CIMB BANK BERHAD, excelling in complaint resolution and cash handling. Skilled in active listening and critical thinking, I significantly improved customer satisfaction. My expertise in data entry and customer relations consistently enhances operational efficiency and client trust.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

CIMB BANK BERHAD
Alor Setar
09.2007 - 09.2019

Cash Handling

Handle Client Complaint

Filling

Basic Account

Education

STPM - Science Social

Sekolah Menengah Kebangsaan Sultanah Bahiyah
Alor Setar
05.2002

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Call center experience
  • Money handling abilities
  • Complaint Handling
  • Payment Processing

Timeline

Customer Service Representative

CIMB BANK BERHAD
09.2007 - 09.2019

STPM - Science Social

Sekolah Menengah Kebangsaan Sultanah Bahiyah
Noor Azni Mohd Feisaluddin