Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Extra-Curricular Activities
Notice Period
Timeline
Generic
NOOR ERRA EFFARIENA BINTI NOOR YUSRI

NOOR ERRA EFFARIENA BINTI NOOR YUSRI

HR MANAGER
BANDAR BARU BANGI

Summary

I am a dedicated Human Resource professional with a Master's degree in Human Resource Development. With a strong background in HR management, I've demonstrated success in recruitment, policy development, and staff training. My leadership has led to significant departmental achievements, including a 90% performance score for three consecutive years and reducing a turnover rate from 30% to 16% in 2024. I'm passionate about fostering a positive workplace culture and enhancing staff development.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages

Work History

HR Manager

Salam Alliance
04.2025 - Current
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Managed employee disputes by employing conflict resolution techniques.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Currently monitoring 5 HR team members and overseeing 280 manpower

Head of Human Resources

Physiogo Sdn Bhd
02.2023 - 04.2025
  • Implemented HR strategies and aligned key functions with organizational goals.
  • Reduced employee turnover by 16% in 2024 through targeted retention strategies.
  • Mentored and developed a high-performing HR team, consistently achieving departmental KPIs.
  • Advised managers on HR initiatives to support business objectives.
  • Streamlined onboarding processes and ensured alignment with company values.
  • Developed and enforced HR policies in compliance with legal standards.
  • Facilitated training programs and career development plans.
  • Built partnerships with universities for recruitment and sponsorship programs.
  • Organized employee engagement activities to strengthen team cohesion.
  • Executed diversity, equity, and inclusion initiatives.
  • Managed CSR programs and enhanced employability for university graduates.
  • Oversaw HR operations for 110 employees across 10 branches.

Human Resource Executive

Physiogo Sdn Bhd
11.2021 - 02.2023
  • Managed end-to-end payroll processing with accuracy and efficiency.
  • Led recruitment initiatives, specializing in sourcing physiotherapists.
  • Introduced recruitment best practices, improving candidate quality and retention rates.
  • Supervised staff relations and resolved issues across multiple branches.
  • Handled sensitive disciplinary cases including staff terminations with fairness, minimizing legal risks.
  • Conducted monthly KPI assessments to track and improve performance.
  • Conducted and analyzed quarterly appraisal to identify issues and recommend performance improvements.
  • Facilitated smooth onboarding and offboarding processes for employees.
  • Monitored employee performance and attendance to ensure compliance.
  • Administered quarterly performance appraisals to drive staff development.

Human Resources and Admin Executive

Skirtbysisters Sdn Bhd
07.2019 - 11.2021
  • Implemented and enforced staff discipline, KPIs, and SOPs to ensure consistent performance and compliance.
  • Led recruitment, training, and professional development to enhance staff capabilities.
  • Managed job descriptions, advertisements, and salary negotiations to attract and retain qualified candidates.
  • Oversaw payroll, overtime, staff claims, and disciplinary actions, ensuring accuracy and fairness.
  • Prioritized employee health, safety, and well-being in line with company policies.
  • Monitored performance and attendance to drive productivity and improve outcomes.
  • Managed all aspects of foreign worker administration, ensuring legal compliance.
  • Ensured adherence to the Employment Act 1955 to maintain legal and regulatory compliance.

Freelancing Art & Design

02.2019 - 06.2019
  • Accepting request for posters, name cards, other graphic designs work.
  • Creating artworks using acrylic and watercolor.

Assistant Manager

Mazris Driving School
11.2018 - 02.2019
  • Oversaw the entire process of scheduling driving lessons from start to finish.
  • Managed communication with parents and students via phone calls and WhatsApp.
  • Facilitated transportation of students from their homes to the training center.
  • Developed and implemented a comprehensive timetable for driving lessons.
  • Resolved customer complaints and addressed any issues promptly.

Internship

06.2018 - 08.2018
  • Managing program with schools.
  • Assisting clients related works.

Education

Master - Human Resources Development

Universiti Putra Malaysia
10.2020 - 10.2022

Bachelor Degree - Psychology

Universiti Kebangsaan Malaysia
08.2015 - 11.2018

Skills

  • Human Resources
  • Recruitment
  • Human Resource Strategy
  • Team Management
  • Business Strategies
  • Payroll Management
  • Employee Onboarding
  • Employee Offboarding

Certification

Business Sustainability Solution (BSS) coached by Datuk Faridah Hanim Haron (Ibu Hanim). Mainly focusing on KPIs, strategic planning for business, finance, human resources etc.

Accomplishments

  • Awarded Best Department Award 2023 for outstanding team performance.
  • Conducted the 2024 UKM Mock Interview for the third consecutive year, providing valuable feedback to enhance student interview preparation.
  • Proposed, planned, and executed the Physiogo Student Sponsorship Program, offering financial support to Physiotherapy students.
  • Successfully signed MoUs with IIUM, UiTM, and UniSZA, facilitating research collaborations and student development initiatives.
  • Hired 35 certified physiotherapists in 1 year, demonstrating strong recruitment capabilities.
  • Maintained a performance score of over 90% for 3 years in a row.
  • Invited as a speaker for IIUM's Industry Sharing Session, providing insights to physiotherapy students.
  • Presented at an Industry Sharing Session for Universitas Muhammadiyah, Malang, Indonesia, preparing students for real-world job applications.
  • Established and implemented a fully functional HR Department for Mixigo Sdn Bhd, a newly formed subsidiary.

Extra-Curricular Activities

  • Exco of Public Relations and Alumni of Persatuan Mahasiswa Fakulti Sains Sosial Dan Kemanusian (2015-2017)
  • Leader of Food 4 The Needy Program. Cook and distribute foods for students in UKM (2015)
  • Arranging a humanitarian program in Banda Acheh, Indonesia (2016)
  • Participating in Summer School Program in Gifu University, Gifu, Japan (2017)

Notice Period

1 Month Notice

Timeline

HR Manager

Salam Alliance
04.2025 - Current

Head of Human Resources

Physiogo Sdn Bhd
02.2023 - 04.2025

Human Resource Executive

Physiogo Sdn Bhd
11.2021 - 02.2023

Master - Human Resources Development

Universiti Putra Malaysia
10.2020 - 10.2022

Human Resources and Admin Executive

Skirtbysisters Sdn Bhd
07.2019 - 11.2021

Freelancing Art & Design

02.2019 - 06.2019

Assistant Manager

Mazris Driving School
11.2018 - 02.2019

Internship

06.2018 - 08.2018

Bachelor Degree - Psychology

Universiti Kebangsaan Malaysia
08.2015 - 11.2018
NOOR ERRA EFFARIENA BINTI NOOR YUSRIHR MANAGER