NOOR AZIZAH
BRAND LEADER
Teluk Intan,08
Summary
Successful marketing leader with proven accomplishments in driving growth and increasing profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Brand Leader
THE KOL ACADEMY
01.2024 - Current
- Aligned internal departments such as sales or customer service in order to maintain a unified representation of the company's image.
- Mentored junior team members in best practices for branding, design, and communications techniques to foster professional growth within the organization.
- Elevated the company''s image by successfully rebranding an outdated visual identity, resulting in a more modern and appealing look for consumers.
- Established long-term objectives for the Brand Leader role that directly contributed towards achieving corporate goals.
- Successful to get team sales more than expected which is RM46K from targetted RM30K
Sales Coordinator II
TEKAD JUJUR ENGINEERING
2 2019 - 12.2023
- Managed daily operations and employee performance, implementing effective sales strategies and processes while generating regular reports for departmental monitoring and communication
- Maintained organized filing systems and accurate sales record databases, overseeing recruitment, hiring, and training of new employees, and effectively managed departmental budgets to optimize resources and achieve goals
- Responded promptly and professionally to client concerns and issues, fostering positive customer relationships to ensure high satisfaction levels
- Contributed to overall success and growth of company through proactive problem-solving and strategic management
- Played key role in building and maintaining strong team, ensuring company's continued success and positioning in market.
Organization Development Executive II
UDA HOLDINGS
02.2015 - 01.2019
- Update UDA's Group organizational structure to reflect staff movements accurately
- Enhance the current Job Management system within UDA's Group
- Manage surveys under the purview of the Group Human Resource Division
- Organize training sessions and seminars tailored to meet the organization's requirements
- Ensure alignment of UDA's Group with its evolving organizational needs through ongoing structural adjustments and skill development initiatives.
Secretary to SVP of Human Resource II
02.2012 - 01.2015
- Provided outstanding customer service and efficiently handled administrative tasks, including the organization and distribution of correspondence and expense management
- Maintained accurate records, including minutes meeting, attendance records, and leave reports, ensuring meticulous documentation
- Proactively managed schedules to maximize productivity and streamline daily operations
- Collaborated effectively with external consultants, facilitating seamless communication and coordinating schedules to ensure successful meetings
- Demonstrated a commitment to excellence in both customer service and administrative duties, contributing to the overall efficiency and effectiveness of operations.
Administrator II
GREAT EASTERN LIFE ASSURANCE UID
04.2008 - 01.2012
- Implemented and strengthened security guidelines, educating users on policies and best practices to ensure compliance and appropriate system usage
- Managed user ID administration tasks, including creation, resetting, changing, and deletion of IDs, while also providing support for user ID requisitions
- Produced detailed MIS reports on different user ID requisition types, offering insights into overall system usage and access
- Successfully lead and managed projects related to user ID requisitions, maintaining tight control over security of sensitive IDs
- Ensured comprehensive approach to security measures by combining user education, efficient ID administration, and strategic project management for sustained system integrity
- Successfully participated in Disaster Recovery Centre (DRC) exercise held in Cyberjaya.
Education
ADVANCED DIPLOMA IN HUMAN RESOURCE - Human Resource Management
Universiti Malaya
Kuala Lumpur 08.2009 - 04.2012
Skills
Attention to Detail
Customer Service
Interpersonal Skills
Adaptability
Organizational Abilities
Self - motivation
Problem - solving
Time Management
Self Motivation
Focus
Punctuality
Administrative Coordination
Effective Communication
Accomplishments
- Efficiency: Collaborated with ten department managers and colleagues remotely to formulate and execute policies and procedures, resulting in a 20% improvement in internal efficiency.
- Performance: Elevated to a higher position six months earlier than anticipated, attributed to outstanding performance and significant organizational contributions while working remotely.
Preferences
REMOTE/WORK FROM HOME
References
Upon request
Timeline
Brand Leader
THE KOL ACADEMY
01.2024 - Current
Organization Development Executive II
UDA HOLDINGS
02.2015 - 01.2019
Secretary to SVP of Human Resource II
02.2012 - 01.2015
ADVANCED DIPLOMA IN HUMAN RESOURCE - Human Resource Management
Universiti Malaya
08.2009 - 04.2012
Administrator II
GREAT EASTERN LIFE ASSURANCE UID
04.2008 - 01.2012
Sales Coordinator II
TEKAD JUJUR ENGINEERING
2 2019 - 12.2023