Experienced and self-motivated Human Resources Professional with six years of industry experience administering policies and procedures in the Human Resources Department of a fast moving technology company.
Adept in implementing programs and changes that enhance company position and lead to success.
Bringing forth a proven track record of successfully managing Human Resource efforts and serving as a crucial pillar of support for HR teams and employees.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
HR Assistant
Seagate Global Business Services (M) Sdn Bhd
Bayan Baru
03.2013 - 08.2019
Compiling data for payroll processing and inserting the data into the payroll template and sending to the payroll officer as per the stipulated cut off times and datelines.
Execute all employee life cycle business processes in Workday at Tier 1, supervisory organization and role management change, and roles security and permission access.
Perform HRIS process corrections or rescinds where required in accordance with the user role to ensure data integrity.
Support end-user Workday guidance to internal customer and perform employee life cycle data entry
Technical Support Specialist
Dell Global Business Center Sdn.Bhd.
Bayan Lepas
08.2011 - 03.2013
Provides first Level Technical Support on Dell supplied products and/or peripherals.
Uses troubleshooting techniques and tools to identify technical defects/issues.
Identifies and resolves issues affecting customer client systems.
Ability to handle stressful situations.
Monitors and tracks issues to ensure accurate resolution.
Assumes a proactive role in technical support call avoidance by identifying known problems and documenting resolutions.