Summary
Overview
Work History
Skills
Languages
Timeline
Generic

NONG LEK

KUALA LUMPUR

Summary

Dynamic and results-driven professional with experience at LE COIFFEUR SALON, excelling in chemical services and client relationship management. Proven ability to enhance customer loyalty through personalized consultations and effective appointment scheduling. Adept at inventory management, ensuring operational efficiency while fostering a welcoming environment for clients.

Overview

8
8
years of professional experience

Work History

Hairstylist's Assistant

LE COIFFEUR SALON
KUALA LUMPUR
01.2022 - Current
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Processed payments, entering sales in register for prompt customer service.
  • Offered exceptional service and support to walk-in and scheduled customers.

Sales Officer

SO GOOD FROZEN FOOD SUPPLY
KUALA LUMPUR
05.2021 - 01.2022
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Managed key account by providing personalized service that exceeded their expectation
  • Contributed valuable insights during product development discussions based on customer feedback
  • Updated team regarding prospect and sales activities
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Barista

MIRACLE RESTAURANT & BAR
KUALA LUMPUR
02.2020 - 01.2021
  • Utilized time management skills multitask efficiently during busy periods without sacrificing quality or customer service.
  • Performed routine maintenance
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Presented orders to guests within anticipated service times.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Restaurant Server

SHUN JIE SEAFOOD RESTAURANT
SELANGOR
02.2017 - 11.2019
  • Monitored inventory levels of all products used in restaurants operations.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Stocked service areas with supplies during slow periods.
  • Served food and beverages to patrons and confirmed complete orders.

Skills

  • Chemical services
  • Hair treatments
  • Customer consultation
  • Inventory management
  • Appointment scheduling
  • Client relationship management

Languages

Chinese (Mandarin)
First Language
English
Intermediate (B1)
B1
Malay
Intermediate (B1)
B1
Thai
Advanced (C1)
C1

Timeline

Hairstylist's Assistant

LE COIFFEUR SALON
01.2022 - Current

Sales Officer

SO GOOD FROZEN FOOD SUPPLY
05.2021 - 01.2022

Barista

MIRACLE RESTAURANT & BAR
02.2020 - 01.2021

Restaurant Server

SHUN JIE SEAFOOD RESTAURANT
02.2017 - 11.2019

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NONG LEK