Summary
Overview
Work History
Education
Skills
Timeline
Generic

NOEL ANAK FELIX

MEDICAL ASSISTANT
PULAU PINANG

Summary

Dynamic Medical Assistant with extensive experience at the Ministry of Health Malaysia, excelling in patient-focused care and efficient medical records management. Proven ability to enhance clinic operations and patient satisfaction through effective communication and phlebotomy skills. Committed to maintaining high standards of safety and quality in all medical procedures.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Ministry of Health Malaysia
11.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient pulse oximetry.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.

Education

Diploma in Medical Assistant - Healthcare

ILKKM KUCHING, SARAWAK
Kuching, Sarawak, Malaysia
04.2001 -

Skills

Medical terminology

Patient-focused care

Data entry

Patient flow management

Inventory management

Procedure assistance

Medical office administration

Vital sign monitoring

Medical procedures

Emergency response preparedness

Phlebotomy

Vital signs monitoring

CPR

First aid

Appointment setting

Patient assessments

Monitoring patient progress

Diagnostic procedures

Medical office management

Patient management

Simple dressings

Medical records management

Laboratory specimen collection

Specimens collection and processing

Emergency room procedures

Sterilization techniques

Phlebotomy techniques

Equipment sterilization

Inventory and supply management

Medical supply inventory

Patient triage

Timeline

Medical Assistant

Ministry of Health Malaysia
11.2020 - Current

Diploma in Medical Assistant - Healthcare

ILKKM KUCHING, SARAWAK
04.2001 -
NOEL ANAK FELIXMEDICAL ASSISTANT