Dynamic Medical Assistant with extensive experience at the Ministry of Health Malaysia, excelling in patient-focused care and efficient medical records management. Proven ability to enhance clinic operations and patient satisfaction through effective communication and phlebotomy skills. Committed to maintaining high standards of safety and quality in all medical procedures.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Ministry of Health Malaysia
11.2020 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Performed medical records management, including filing, organizing and scanning documents.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared lab specimens for diagnostic evaluation.
Completed EKGs and other tests based on patient presentation in office.
Measured patient pulse oximetry.
Collected and documented patient medical information such as blood pressure and weight.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Resident Emergency Department Medical Officer at Ministry of Health MalaysiaResident Emergency Department Medical Officer at Ministry of Health Malaysia